{"id":"bridge-devices.collab-sync-stuck-waiting-to-accept","url":"/faq/bridge-devices/collab-sync-stuck-waiting-to-accept","category":{"id":"bridge-devices","title":"Bridge & your devices"},"subcategory":{"id":"collab-sync","title":"Collab Sync"},"question":"Why is Collab Sync stuck on “Waiting for … to accept”?","alt_questions":["Other Mac never accepted Collab Sync","Collab Sync request pending","Collab Sync declined","Sync request not showing on other Mac","Waiting for to accept"],"short_answer":"The other Mac hasn't granted the request yet. On that Mac, open Collab Sync…, choose where to keep the folder and tap Grant — both Macs must be running Storage Studio and connected. If it was declined, remove it and ask again.","answer_markdown":"Syncing only starts once the other Mac's owner accepts. On that Mac, open **Collab Sync…**, find the “… wants to sync a folder with you” request, choose where to keep the folder and tap **Grant**. Both Macs need to be running Storage Studio and connected for the request to arrive.\n\nIf they tapped **Decline**, the sync won't run; remove it and send a new request when they're ready.\n\n- [Accept a request](/faq/bridge-devices/how-do-i-accept-a-collab-sync-request)\n- [Remove a sync](/faq/bridge-devices/how-do-i-pause-or-remove-a-collab-sync-folder)","answer_html":"

Syncing only starts once the other Mac's owner accepts. On that Mac, open Collab Sync…, find the “… wants to sync a folder with you” request, choose where to keep the folder and tap Grant. Both Macs need to be running Storage Studio and connected for the request to arrive.

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If they tapped Decline, the sync won't run; remove it and send a new request when they're ready.

\n","answer_text":"Syncing only starts once the other Mac's owner accepts. On that Mac, open Collab Sync…, find the “… wants to sync a folder with you” request, choose where to keep the folder and tap Grant. Both Macs need to be running Storage Studio and connected for the request to arrive.\n\nIf they tapped Decline, the sync won't run; remove it and send a new request when they're ready.\n\n- Accept a request\n- Remove a sync","tags":["collab sync","troubleshooting"],"related":[{"id":"bridge-devices.how-do-i-accept-a-collab-sync-request","question":"How do I accept a Collab Sync request from another Mac?","url":"/faq/bridge-devices/how-do-i-accept-a-collab-sync-request"},{"id":"bridge-devices.how-do-i-pause-or-remove-a-collab-sync-folder","question":"How do I pause or stop syncing a folder in Collab Sync?","url":"/faq/bridge-devices/how-do-i-pause-or-remove-a-collab-sync-folder"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Why is Collab Sync stuck on “Waiting for … to accept”? — Storage Studio FAQ","description":"The other Mac hasn't granted the request yet. On that Mac, open Collab Sync…, choose where to keep the folder and tap Grant — both Macs must be running Storage Studio and connected. If it was declined, remove it and ask again.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Bridge & your devices","path":"/faq/bridge-devices/"},{"name":"Why is Collab Sync stuck on “Waiting for … to accept”?","path":"/faq/bridge-devices/collab-sync-stuck-waiting-to-accept"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/bridge-devices/collab-sync-stuck-waiting-to-accept","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Why is Collab Sync stuck on “Waiting for … to accept”?","alternateName":["Other Mac never accepted Collab Sync","Collab Sync request pending","Collab Sync declined","Sync request not showing on other Mac","Waiting for to accept"],"acceptedAnswer":{"@type":"Answer","text":"Syncing only starts once the other Mac's owner accepts. On that Mac, open Collab Sync…, find the “… wants to sync a folder with you” request, choose where to keep the folder and tap Grant. Both Macs need to be running Storage Studio and connected for the request to arrive.\n\nIf they tapped Decline, the sync won't run; remove it and send a new request when they're ready.\n\n- Accept a request\n- Remove a sync","url":"https://storagestudio.us/faq/bridge-devices/collab-sync-stuck-waiting-to-accept"}}]},"fragment":"
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Bridge & your devices · Collab Sync

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Why is Collab Sync stuck on “Waiting for … to accept”?

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Short answer: The other Mac hasn't granted the request yet. On that Mac, open Collab Sync…, choose where to keep the folder and tap Grant — both Macs must be running Storage Studio and connected. If it was declined, remove it and ask again.

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Syncing only starts once the other Mac's owner accepts. On that Mac, open Collab Sync…, find the “… wants to sync a folder with you” request, choose where to keep the folder and tap Grant. Both Macs need to be running Storage Studio and connected for the request to arrive.

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If they tapped Decline, the sync won't run; remove it and send a new request when they're ready.

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Last reviewed

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