---
id: bridge-devices.collab-sync-stuck-waiting-to-accept
url: https://storagestudio.us/faq/bridge-devices/collab-sync-stuck-waiting-to-accept
category: "Bridge & your devices"
subcategory: "Collab Sync"
question: "Why is Collab Sync stuck on “Waiting for … to accept”?"
alt_questions:
  - "Other Mac never accepted Collab Sync"
  - "Collab Sync request pending"
  - "Collab Sync declined"
  - "Sync request not showing on other Mac"
  - "Waiting for <Mac> to accept"
short_answer: "The other Mac hasn't granted the request yet. On that Mac, open Collab Sync…, choose where to keep the folder and tap Grant — both Macs must be running Storage Studio and connected. If it was declined, remove it and ask again."
tags: ["collab sync", "troubleshooting"]
related: ["https://storagestudio.us/faq/bridge-devices/how-do-i-accept-a-collab-sync-request", "https://storagestudio.us/faq/bridge-devices/how-do-i-pause-or-remove-a-collab-sync-folder"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why is Collab Sync stuck on “Waiting for … to accept”?

Syncing only starts once the other Mac's owner accepts. On that Mac, open **Collab Sync…**, find the “… wants to sync a folder with you” request, choose where to keep the folder and tap **Grant**. Both Macs need to be running Storage Studio and connected for the request to arrive.

If they tapped **Decline**, the sync won't run; remove it and send a new request when they're ready.

- [Accept a request](https://storagestudio.us/faq/bridge-devices/how-do-i-accept-a-collab-sync-request)
- [Remove a sync](https://storagestudio.us/faq/bridge-devices/how-do-i-pause-or-remove-a-collab-sync-folder)