{"id":"bridge-devices.why-did-my-bridge-device-disconnect-by-itself","url":"/faq/bridge-devices/why-did-my-bridge-device-disconnect-by-itself","category":{"id":"bridge-devices","title":"Bridge & your devices"},"subcategory":{"id":"troubleshooting","title":"Troubleshooting"},"question":"Why did my Bridge device disconnect by itself?","alt_questions":["Bridge keeps disconnecting","My PC dropped off Bridge","Bridge device shows Not connected","Why does Bridge disconnect after a while?","Bridge connection dropped"],"short_answer":"Most often the “Keep connected for” timer ran out, the other device slept or went offline, or Storage Studio was quit. Set the timer to Always if you like, wake the device, and click Connect on its row.","answer_markdown":"Usually for one of three reasons: the **Keep connected for** timer ran out, the other device went to sleep, lost its network or was shut down, or Storage Studio was quit on the Mac.\n\nWhat to do:\n\n1. Check **Keep connected for** in the Devices tab — choose **Always** if you want it to stay linked.\n2. Make sure the other device is awake, online and has the Bridge app running.\n3. Click **Connect** on the device's row.\n\nWhen a device that's still paired comes back online, Bridge reconnects to it on its own.\n\n- [Keep connected for](/faq/bridge-devices/what-does-keep-connected-for-do)\n- [When a device is offline](/faq/bridge-devices/what-happens-when-a-paired-device-is-offline)","answer_html":"

Usually for one of three reasons: the Keep connected for timer ran out, the other device went to sleep, lost its network or was shut down, or Storage Studio was quit on the Mac.

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What to do:

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  1. Check Keep connected for in the Devices tab — choose Always if you want it to stay linked.
  2. Make sure the other device is awake, online and has the Bridge app running.
  3. Click Connect on the device's row.
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When a device that's still paired comes back online, Bridge reconnects to it on its own.

\n","answer_text":"Usually for one of three reasons: the Keep connected for timer ran out, the other device went to sleep, lost its network or was shut down, or Storage Studio was quit on the Mac.\n\nWhat to do:\n\n1. Check Keep connected for in the Devices tab — choose Always if you want it to stay linked.\n2. Make sure the other device is awake, online and has the Bridge app running.\n3. Click Connect on the device's row.\n\nWhen a device that's still paired comes back online, Bridge reconnects to it on its own.\n\n- Keep connected for\n- When a device is offline","tags":["bridge","disconnect","troubleshooting"],"related":[{"id":"bridge-devices.what-does-keep-connected-for-do","question":"What does “Keep connected for” do in Bridge?","url":"/faq/bridge-devices/what-does-keep-connected-for-do"},{"id":"bridge-devices.what-happens-when-a-paired-device-is-offline","question":"What happens to a paired device's folders when it's offline?","url":"/faq/bridge-devices/what-happens-when-a-paired-device-is-offline"},{"id":"bridge-devices.does-bridge-keep-running-when-i-quit-storage-studio","question":"Does Bridge keep running when I quit Storage Studio?","url":"/faq/bridge-devices/does-bridge-keep-running-when-i-quit-storage-studio"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Why did my Bridge device disconnect by itself? — Storage Studio FAQ","description":"Most often the “Keep connected for” timer ran out, the other device slept or went offline, or Storage Studio was quit. Set the timer to Always if you like, wake the device, and click Connect on its row.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Bridge & your devices","path":"/faq/bridge-devices/"},{"name":"Why did my Bridge device disconnect by itself?","path":"/faq/bridge-devices/why-did-my-bridge-device-disconnect-by-itself"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/bridge-devices/why-did-my-bridge-device-disconnect-by-itself","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Why did my Bridge device disconnect by itself?","alternateName":["Bridge keeps disconnecting","My PC dropped off Bridge","Bridge device shows Not connected","Why does Bridge disconnect after a while?","Bridge connection dropped"],"acceptedAnswer":{"@type":"Answer","text":"Usually for one of three reasons: the Keep connected for timer ran out, the other device went to sleep, lost its network or was shut down, or Storage Studio was quit on the Mac.\n\nWhat to do:\n\n1. Check Keep connected for in the Devices tab — choose Always if you want it to stay linked.\n2. Make sure the other device is awake, online and has the Bridge app running.\n3. Click Connect on the device's row.\n\nWhen a device that's still paired comes back online, Bridge reconnects to it on its own.\n\n- Keep connected for\n- When a device is offline","url":"https://storagestudio.us/faq/bridge-devices/why-did-my-bridge-device-disconnect-by-itself"}}]},"fragment":"
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Bridge & your devices · Troubleshooting

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Why did my Bridge device disconnect by itself?

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Short answer: Most often the “Keep connected for” timer ran out, the other device slept or went offline, or Storage Studio was quit. Set the timer to Always if you like, wake the device, and click Connect on its row.

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Usually for one of three reasons: the Keep connected for timer ran out, the other device went to sleep, lost its network or was shut down, or Storage Studio was quit on the Mac.

\n

What to do:

\n
  1. Check Keep connected for in the Devices tab — choose Always if you want it to stay linked.
  2. Make sure the other device is awake, online and has the Bridge app running.
  3. Click Connect on the device's row.
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When a device that's still paired comes back online, Bridge reconnects to it on its own.

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Last reviewed

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Related questions

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Also available as Markdown and JSON.

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