---
id: cloud-accounts.account-shows-unavailable-in-cloud-drive
url: https://storagestudio.us/faq/cloud-accounts/account-shows-unavailable-in-cloud-drive
category: "Cloud accounts"
subcategory: "Using your accounts"
question: "Why does a cloud account show \"unavailable\" in the Cloud Drive list?"
alt_questions:
  - "Account unavailable Storage Studio drive"
  - "Cloud account not mounting in Finder"
  - "One account missing from Storage Studio Finder location"
  - "Remount Repair cloud account"
  - "Cloud Drive account offline"
short_answer: "Storage Studio couldn't reach that account — offline, an expired sign-in or a provider problem — so it was skipped while the rest mounted. Run Test connection; if it passes, click Remount / Repair on the Cloud Drive tab."
tags: ["cloud drive", "finder", "troubleshooting"]
related: ["https://storagestudio.us/faq/cloud-accounts/can-i-see-cloud-accounts-in-finder", "https://storagestudio.us/faq/cloud-accounts/test-connection-failed-what-now"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why does a cloud account show "unavailable" in the Cloud Drive list?

Storage Studio couldn't reach that account when it built the drive — for example you're offline, the sign-in has expired, or the provider is having trouble. An unavailable account is skipped so the others still appear, and it comes back once it's reachable.

Check it on the **Accounts** tab with **Test connection**. If the test passes, click **Remount / Repair** on the **Cloud Drive** tab to rebuild the drive. If it fails, fix or re-add the account first.