---
id: cloud-accounts.copy-error-button
url: https://storagestudio.us/faq/cloud-accounts/copy-error-button
category: "Cloud accounts"
subcategory: "Testing, editing and removing accounts"
question: "How do I copy the error from a failed Test connection?"
alt_questions:
  - "Copy error button Storage Studio"
  - "Share connection error with support"
  - "Select the red error text"
  - "Save the test connection message"
short_answer: "Click Copy error under the red Test connection result to put the full message on your clipboard, or select the text directly. Paste it into a support request or a message to your host."
tags: ["test connection", "errors", "support"]
related: ["https://storagestudio.us/faq/cloud-accounts/test-connection-failed-what-now", "https://storagestudio.us/faq/cloud-accounts/how-do-i-test-a-cloud-account-connection"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# How do I copy the error from a failed Test connection?

Click **Copy error** under the red result. The full message goes to your clipboard so you can paste it into a search, an email to your host, or a support request. You can also select the text directly.

Error messages from some providers can be long or misleading; pasting the exact text helps whoever is helping you see what really happened.