{"id":"cloud-accounts.how-do-i-test-a-cloud-account-connection","url":"/faq/cloud-accounts/how-do-i-test-a-cloud-account-connection","category":{"id":"cloud-accounts","title":"Cloud accounts"},"subcategory":{"id":"managing-accounts","title":"Testing, editing and removing accounts"},"question":"How do I check that a cloud account is still working?","alt_questions":["Test connection button in Storage Studio","Verify my cloud account sign-in","Is my Google Drive account still connected?","How to test an S3 account in Storage Studio","Check cloud credentials work","storage studio test connection"],"short_answer":"Open Cloud Accounts, select the account and click Test connection. A green check means it works; a red message explains the problem and can be copied with Copy error.","answer_markdown":"Open **Cloud Accounts**, select the account in the list, and click **Test connection**. A green check means the sign-in works; a red message explains what went wrong.\n\nIt's worth testing right after you add an account and before you rely on it for a big transfer or a scheduled job. If the test fails, the error text can be copied with **Copy error** so you can search it or send it to support. Then fix the details with [Edit](/faq/cloud-accounts/how-do-i-edit-a-cloud-account) or remove and re-add the account.","answer_html":"<p>Open <strong>Cloud Accounts</strong>, select the account in the list, and click <strong>Test connection</strong>. A green check means the sign-in works; a red message explains what went wrong.</p>\n<p>It&#39;s worth testing right after you add an account and before you rely on it for a big transfer or a scheduled job. If the test fails, the error text can be copied with <strong>Copy error</strong> so you can search it or send it to support. Then fix the details with <a href=\"/faq/cloud-accounts/how-do-i-edit-a-cloud-account\">Edit</a> or remove and re-add the account.</p>","answer_text":"Open Cloud Accounts, select the account in the list, and click Test connection. A green check means the sign-in works; a red message explains what went wrong.\n\nIt's worth testing right after you add an account and before you rely on it for a big transfer or a scheduled job. If the test fails, the error text can be copied with Copy error so you can search it or send it to support. Then fix the details with Edit or remove and re-add the account.","tags":["test connection","troubleshooting","cloud accounts"],"related":[{"id":"cloud-accounts.test-connection-failed-what-now","question":"Test connection failed — what should I do?","url":"/faq/cloud-accounts/test-connection-failed-what-now"},{"id":"cloud-accounts.how-do-i-edit-a-cloud-account","question":"How do I change the details of a cloud account I already added?","url":"/faq/cloud-accounts/how-do-i-edit-a-cloud-account"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"How do I check that a cloud account is still working? — Storage Studio FAQ","description":"Open Cloud Accounts, select the account and click Test connection. A green check means it works; a red message explains the problem and can be copied with Copy error.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Cloud accounts","path":"/faq/cloud-accounts/"},{"name":"How do I check that a cloud account is still working?","path":"/faq/cloud-accounts/how-do-i-test-a-cloud-account-connection"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/cloud-accounts/how-do-i-test-a-cloud-account-connection","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"How do I check that a cloud account is still working?","alternateName":["Test connection button in Storage Studio","Verify my cloud account sign-in","Is my Google Drive account still connected?","How to test an S3 account in Storage Studio","Check cloud credentials work","storage studio test connection"],"acceptedAnswer":{"@type":"Answer","text":"Open Cloud Accounts, select the account in the list, and click Test connection. A green check means the sign-in works; a red message explains what went wrong.\n\nIt's worth testing right after you add an account and before you rely on it for a big transfer or a scheduled job. If the test fails, the error text can be copied with Copy error so you can search it or send it to support. Then fix the details with Edit or remove and re-add the account.","url":"https://storagestudio.us/faq/cloud-accounts/how-do-i-test-a-cloud-account-connection"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li class=\"fl-open\"><a href=\"/faq/cloud-accounts/\" aria-current=\"true\">Cloud accounts</a> <span>158</span><ul><li><a href=\"/faq/cloud-accounts/#adding-accounts\">Adding an account</a> <span>21</span></li><li class=\"fl-on\"><a href=\"/faq/cloud-accounts/#managing-accounts\">Testing, editing and removing accounts</a> <span>15</span></li><li><a href=\"/faq/cloud-accounts/#google-drive\">Google Drive</a> <span>14</span></li><li><a href=\"/faq/cloud-accounts/#google-photos\">Google Photos</a> <span>6</span></li><li><a href=\"/faq/cloud-accounts/#dropbox\">Dropbox</a> <span>6</span></li><li><a href=\"/faq/cloud-accounts/#onedrive\">OneDrive</a> <span>2</span></li><li><a href=\"/faq/cloud-accounts/#box\">Box</a> <span>1</span></li><li><a href=\"/faq/cloud-accounts/#amazon-s3\">Amazon S3</a> <span>12</span></li><li><a href=\"/faq/cloud-accounts/#s3-compatible\">Other bucket storage (S3-compatible)</a> <span>14</span></li><li><a href=\"/faq/cloud-accounts/#ftp-sftp\">FTP and SFTP servers</a> <span>15</span></li><li><a href=\"/faq/cloud-accounts/#local-folder\">Local folder accounts</a> <span>3</span></li><li><a href=\"/faq/cloud-accounts/#custom-credentials\">Custom Google sign-in credentials</a> <span>5</span></li><li><a href=\"/faq/cloud-accounts/#credentials-security\">Passwords, keys and privacy</a> <span>13</span></li><li><a href=\"/faq/cloud-accounts/#using-accounts\">Using your accounts</a> <span>16</span></li><li><a href=\"/faq/cloud-accounts/#cloud-apps-on-your-mac\">Cloud apps on your Mac</a> <span>8</span></li><li><a href=\"/faq/cloud-accounts/#cloud-files-and-mac-space\">Cloud files and your Mac&#39;s space</a> <span>5</span></li><li><a href=\"/faq/cloud-accounts/#moving-between-clouds\">Moving files between clouds</a> <span>2</span></li></ul></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> <span>180</span></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a></li><li aria-current=\"page\">How do I check that a cloud account is still working?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> · <a href=\"/faq/cloud-accounts/#managing-accounts\">Testing, editing and removing accounts</a></p>\n<h1>How do I check that a cloud account is still working?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> Open Cloud Accounts, select the account and click Test connection. A green check means it works; a red message explains the problem and can be copied with Copy error.</p>\n<div class=\"fl-answer\"><p>Open <strong>Cloud Accounts</strong>, select the account in the list, and click <strong>Test connection</strong>. A green check means the sign-in works; a red message explains what went wrong.</p>\n<p>It&#39;s worth testing right after you add an account and before you rely on it for a big transfer or a scheduled job. If the test fails, the error text can be copied with <strong>Copy error</strong> so you can search it or send it to support. Then fix the details with <a href=\"/faq/cloud-accounts/how-do-i-edit-a-cloud-account\">Edit</a> or remove and re-add the account.</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n<nav class=\"fl-path\" aria-label=\"Connect a cloud account\"><p><a href=\"/faq/#start-connect-a-cloud-account\">Connect a cloud account</a> · step 3 of 5</p><div><a class=\"fl-prev\" href=\"/faq/cloud-accounts/how-do-i-add-a-cloud-account\">← How do I add a cloud account to Storage Studio?</a><a class=\"fl-next\" href=\"/faq/data-transfers/what-is-data-transfers\">What is Data Transfers in Storage Studio? →</a></div></nav>\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/cloud-accounts/test-connection-failed-what-now\">Test connection failed — what should I do?</a></li><li><a href=\"/faq/cloud-accounts/how-do-i-edit-a-cloud-account\">How do I change the details of a cloud account I already added?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/cloud-accounts/how-do-i-test-a-cloud-account-connection.md\">Markdown</a> and <a href=\"/faq/cloud-accounts/how-do-i-test-a-cloud-account-connection.json\">JSON</a>.</p>\n</article></div></div></div>"}