---
id: cloud-accounts.local-folder-account-is-unavailable
url: https://storagestudio.us/faq/cloud-accounts/local-folder-account-is-unavailable
category: "Cloud accounts"
subcategory: "Local folder accounts"
question: "Why does my Local folder account stop working sometimes?"
alt_questions:
  - "Local folder account not found"
  - "Transfer fails to mounted share"
  - "Network share disconnected Storage Studio"
  - "Local folder account offline"
  - "Local folder points to missing folder"
short_answer: "The folder it points at isn't available — an unmounted share, an unplugged drive, or a renamed folder. Reconnect it and click Test connection, or remove the account and add it again at the new location."
tags: ["local folder", "troubleshooting", "network share"]
related: ["https://storagestudio.us/faq/cloud-accounts/what-is-a-local-folder-account", "https://storagestudio.us/faq/data-transfers/transfer-to-a-network-share"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why does my Local folder account stop working sometimes?

Usually because the folder it points at isn't there at that moment — a network share that's unmounted, an external drive that's unplugged, or a folder that was renamed or moved.

Reconnect the share in Finder or plug the drive back in, then click **Test connection**. If the folder moved for good, remove the Local folder account and add it again pointing at the new location.