---
id: cloud-accounts.page-cant-be-reached-after-approving-access
url: https://storagestudio.us/faq/cloud-accounts/page-cant-be-reached-after-approving-access
category: "Cloud accounts"
subcategory: "Adding an account"
question: "After I approved access, the browser said the page can't be reached. What happened?"
alt_questions:
  - "Safari can't connect to the server after Google sign-in"
  - "Confirmation page won't load after approval"
  - "Browser error after approving cloud access"
  - "This site can't be reached after sign-in"
  - "Sign-in redirect fails"
short_answer: "The sign-in had already stopped in Storage Studio — the sheet was closed, cancelled or timed out before you approved. The confirmation page only exists while the sheet is waiting. Start again and approve while it waits."
tags: ["sign in", "browser", "troubleshooting"]
related: ["https://storagestudio.us/faq/cloud-accounts/what-is-the-youre-connected-page", "https://storagestudio.us/faq/cloud-accounts/sign-in-timed-out-after-5-minutes"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# After I approved access, the browser said the page can't be reached. What happened?

The sign-in had already stopped in Storage Studio — usually because the Add Account sheet was closed, cancelled or timed out before you approved. The confirmation page is served by Storage Studio on your Mac only while the sheet is waiting, so there was nothing to load.

Go back to Storage Studio, open **Add Account** again, start the sign-in, and approve access while the sheet says it's waiting. Nothing was added by the earlier attempt.