{"id":"cloud-accounts.scheduled-transfer-fails-because-account-stopped-working","url":"/faq/cloud-accounts/scheduled-transfer-fails-because-account-stopped-working","category":{"id":"cloud-accounts","title":"Cloud accounts"},"subcategory":{"id":"managing-accounts","title":"Testing, editing and removing accounts"},"question":"A scheduled transfer keeps failing because its account stopped working. What should I do?","alt_questions":["Schedule fails after password change","Cloud sign-in expired scheduled job","Fix the account a schedule uses","Recurring transfer failing account error","Re-add account without losing schedule"],"short_answer":"Fix the account: for bucket storage, FTP or SFTP, use Edit to update the key or password and the schedule keeps working. For Google Drive or Dropbox, re-add the account with the same nickname and recreate the schedule.","answer_markdown":"Fix the account, not the schedule. Run **Test connection** on it: for bucket storage, FTP or SFTP, click **Edit** and update the key or password — the schedule keeps working because the account and nickname stay the same.\n\nFor Google Drive or Dropbox you need to sign in again, which means removing and re-adding the account. When you remove it, Storage Studio offers to remove its transfers too; click **Cancel** if you want to note them first, then re-add the account with the **same nickname** and recreate the schedule.","answer_html":"

Fix the account, not the schedule. Run Test connection on it: for bucket storage, FTP or SFTP, click Edit and update the key or password — the schedule keeps working because the account and nickname stay the same.

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For Google Drive or Dropbox you need to sign in again, which means removing and re-adding the account. When you remove it, Storage Studio offers to remove its transfers too; click Cancel if you want to note them first, then re-add the account with the same nickname and recreate the schedule.

","answer_text":"Fix the account, not the schedule. Run Test connection on it: for bucket storage, FTP or SFTP, click Edit and update the key or password — the schedule keeps working because the account and nickname stay the same.\n\nFor Google Drive or Dropbox you need to sign in again, which means removing and re-adding the account. When you remove it, Storage Studio offers to remove its transfers too; click Cancel if you want to note them first, then re-add the account with the same nickname and recreate the schedule.","tags":["scheduled transfers","troubleshooting","credentials"],"related":[{"id":"cloud-accounts.how-do-i-edit-a-cloud-account","question":"How do I change the details of a cloud account I already added?","url":"/faq/cloud-accounts/how-do-i-edit-a-cloud-account"},{"id":"cloud-accounts.remove-account-and-links-meaning","question":"What does \"Remove account + links\" mean when I remove an account?","url":"/faq/cloud-accounts/remove-account-and-links-meaning"},{"id":"cloud-accounts.dropbox-account-stopped-working","question":"My Dropbox account stopped working in Storage Studio. How do I reconnect it?","url":"/faq/cloud-accounts/dropbox-account-stopped-working"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"A scheduled transfer keeps failing because its account stopped working. What should I do? — Storage Studio FAQ","description":"Fix the account: for bucket storage, FTP or SFTP, use Edit to update the key or password and the schedule keeps working. For Google Drive or Dropbox, re-add the account with the same nickname and recreate the schedule.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Cloud accounts","path":"/faq/cloud-accounts/"},{"name":"A scheduled transfer keeps failing because its account stopped working. What should I do?","path":"/faq/cloud-accounts/scheduled-transfer-fails-because-account-stopped-working"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/cloud-accounts/scheduled-transfer-fails-because-account-stopped-working","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"A scheduled transfer keeps failing because its account stopped working. What should I do?","alternateName":["Schedule fails after password change","Cloud sign-in expired scheduled job","Fix the account a schedule uses","Recurring transfer failing account error","Re-add account without losing schedule"],"acceptedAnswer":{"@type":"Answer","text":"Fix the account, not the schedule. Run Test connection on it: for bucket storage, FTP or SFTP, click Edit and update the key or password — the schedule keeps working because the account and nickname stay the same.\n\nFor Google Drive or Dropbox you need to sign in again, which means removing and re-adding the account. When you remove it, Storage Studio offers to remove its transfers too; click Cancel if you want to note them first, then re-add the account with the same nickname and recreate the schedule.","url":"https://storagestudio.us/faq/cloud-accounts/scheduled-transfer-fails-because-account-stopped-working"}}]},"fragment":"
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Cloud accounts · Testing, editing and removing accounts

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A scheduled transfer keeps failing because its account stopped working. What should I do?

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Short answer: Fix the account: for bucket storage, FTP or SFTP, use Edit to update the key or password and the schedule keeps working. For Google Drive or Dropbox, re-add the account with the same nickname and recreate the schedule.

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Fix the account, not the schedule. Run Test connection on it: for bucket storage, FTP or SFTP, click Edit and update the key or password — the schedule keeps working because the account and nickname stay the same.

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For Google Drive or Dropbox you need to sign in again, which means removing and re-adding the account. When you remove it, Storage Studio offers to remove its transfers too; click Cancel if you want to note them first, then re-add the account with the same nickname and recreate the schedule.

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