---
id: cloud-accounts.scheduled-transfer-fails-because-account-stopped-working
url: https://storagestudio.us/faq/cloud-accounts/scheduled-transfer-fails-because-account-stopped-working
category: "Cloud accounts"
subcategory: "Testing, editing and removing accounts"
question: "A scheduled transfer keeps failing because its account stopped working. What should I do?"
alt_questions:
  - "Schedule fails after password change"
  - "Cloud sign-in expired scheduled job"
  - "Fix the account a schedule uses"
  - "Recurring transfer failing account error"
  - "Re-add account without losing schedule"
short_answer: "Fix the account: for bucket storage, FTP or SFTP, use Edit to update the key or password and the schedule keeps working. For Google Drive or Dropbox, re-add the account with the same nickname and recreate the schedule."
tags: ["scheduled transfers", "troubleshooting", "credentials"]
related: ["https://storagestudio.us/faq/cloud-accounts/how-do-i-edit-a-cloud-account", "https://storagestudio.us/faq/cloud-accounts/remove-account-and-links-meaning", "https://storagestudio.us/faq/cloud-accounts/dropbox-account-stopped-working"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# A scheduled transfer keeps failing because its account stopped working. What should I do?

Fix the account, not the schedule. Run **Test connection** on it: for bucket storage, FTP or SFTP, click **Edit** and update the key or password — the schedule keeps working because the account and nickname stay the same.

For Google Drive or Dropbox you need to sign in again, which means removing and re-adding the account. When you remove it, Storage Studio offers to remove its transfers too; click **Cancel** if you want to note them first, then re-add the account with the **same nickname** and recreate the schedule.