{"id":"data-transfers.account-hit-a-limit-at-its-provider","url":"/faq/data-transfers/account-hit-a-limit-at-its-provider","category":{"id":"data-transfers","title":"Data Transfers"},"subcategory":{"id":"problems","title":"Problems and messages"},"question":"What does “That account is refusing requests… it has hit a limit at its provider” mean?","alt_questions":["hit a limit at its provider","cloud account refusing requests","rate limited cloud transfer","too many requests cloud storage","cloud service temporarily refusing my transfers"],"short_answer":"The cloud service is temporarily refusing requests because the account hit one of its limits. It usually clears by itself — try again later, and lower Parallel transfers if it keeps happening.","answer_markdown":"The cloud service is temporarily turning requests away because the account reached one of the service's own limits — usually too much activity in a short time, or a usage quota on your plan with them. It's on the provider's side and normally clears by itself.\n\nWait a while and try again. If it keeps happening, lower **Parallel transfers** for big jobs, avoid running several transfers to the same account at once, and check your plan's limits on the service's website.\n\nRelated: [Parallel transfers](/faq/data-transfers/parallel-transfers-setting) · [“Could not list folders”](/faq/data-transfers/could-not-list-folders)","answer_html":"

The cloud service is temporarily turning requests away because the account reached one of the service's own limits — usually too much activity in a short time, or a usage quota on your plan with them. It's on the provider's side and normally clears by itself.

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Wait a while and try again. If it keeps happening, lower Parallel transfers for big jobs, avoid running several transfers to the same account at once, and check your plan's limits on the service's website.

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Related: Parallel transfers · “Could not list folders”

","answer_text":"The cloud service is temporarily turning requests away because the account reached one of the service's own limits — usually too much activity in a short time, or a usage quota on your plan with them. It's on the provider's side and normally clears by itself.\n\nWait a while and try again. If it keeps happening, lower Parallel transfers for big jobs, avoid running several transfers to the same account at once, and check your plan's limits on the service's website.\n\nRelated: Parallel transfers · “Could not list folders”","tags":["rate limit","provider","error message"],"related":[{"id":"data-transfers.could-not-list-folders","question":"Why does the cloud folder browser say “Could not list folders”?","url":"/faq/data-transfers/could-not-list-folders"},{"id":"data-transfers.parallel-transfers-setting","question":"What does the Parallel transfers setting do?","url":"/faq/data-transfers/parallel-transfers-setting"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does “That account is refusing requests… it has hit a limit at its provider” mean? — Storage Studio FAQ","description":"The cloud service is temporarily refusing requests because the account hit one of its limits. It usually clears by itself — try again later, and lower Parallel transfers if it keeps happening.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Data Transfers","path":"/faq/data-transfers/"},{"name":"What does “That account is refusing requests… it has hit a limit at its provider” mean?","path":"/faq/data-transfers/account-hit-a-limit-at-its-provider"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/data-transfers/account-hit-a-limit-at-its-provider","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does “That account is refusing requests… it has hit a limit at its provider” mean?","alternateName":["hit a limit at its provider","cloud account refusing requests","rate limited cloud transfer","too many requests cloud storage","cloud service temporarily refusing my transfers"],"acceptedAnswer":{"@type":"Answer","text":"The cloud service is temporarily turning requests away because the account reached one of the service's own limits — usually too much activity in a short time, or a usage quota on your plan with them. It's on the provider's side and normally clears by itself.\n\nWait a while and try again. If it keeps happening, lower Parallel transfers for big jobs, avoid running several transfers to the same account at once, and check your plan's limits on the service's website.\n\nRelated: Parallel transfers · “Could not list folders”","url":"https://storagestudio.us/faq/data-transfers/account-hit-a-limit-at-its-provider"}}]},"fragment":"
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Data Transfers · Problems and messages

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What does “That account is refusing requests… it has hit a limit at its provider” mean?

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Short answer: The cloud service is temporarily refusing requests because the account hit one of its limits. It usually clears by itself — try again later, and lower Parallel transfers if it keeps happening.

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The cloud service is temporarily turning requests away because the account reached one of the service's own limits — usually too much activity in a short time, or a usage quota on your plan with them. It's on the provider's side and normally clears by itself.

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Wait a while and try again. If it keeps happening, lower Parallel transfers for big jobs, avoid running several transfers to the same account at once, and check your plan's limits on the service's website.

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Related: Parallel transfers · “Could not list folders”

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Last reviewed

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