---
id: data-transfers.account-isnt-set-up-on-this-mac
url: https://storagestudio.us/faq/data-transfers/account-isnt-set-up-on-this-mac
category: "Data Transfers"
subcategory: "Problems and messages"
question: "What does “That account isn't set up on this Mac any more” mean?"
alt_questions:
  - "account isn't set up on this Mac any more"
  - "remove it and connect it again"
  - "cloud account missing after update"
  - "transfer account not found"
  - "reconnect missing cloud account"
short_answer: "The account a transfer refers to can't be found on this Mac any more. Remove it under More → Connect Accounts… if listed, connect it again, then set the transfer up again with the reconnected account."
tags: ["accounts", "error message", "reconnect"]
related: ["https://storagestudio.us/faq/data-transfers/transfers-gone-after-removing-an-account", "https://storagestudio.us/faq/data-transfers/could-not-list-folders"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# What does “That account isn't set up on this Mac any more” mean?

A transfer or the folder browser refers to an account that Storage Studio can no longer find on this Mac — for example after it was removed, or its details were lost. The fix is in the message: remove the account under **More → Connect Accounts…** if it's still listed, then connect it again.

Afterwards, set up any transfer that used it again, choosing the reconnected account in the cloud picker.

Related: [Cloud accounts](https://storagestudio.us/faq/cloud-accounts/) · [Why did my transfers disappear?](https://storagestudio.us/faq/data-transfers/transfers-gone-after-removing-an-account)