{"id":"data-transfers.account-needs-signing-in-again","url":"/faq/data-transfers/account-needs-signing-in-again","category":{"id":"data-transfers","title":"Data Transfers"},"subcategory":{"id":"problems","title":"Problems and messages"},"question":"What does “That account needs signing in again — its access has expired” mean?","alt_questions":["account needs signing in again","cloud access expired storage studio","Google Drive sign-in expired transfers","reconnect cloud account after expiry","access has expired message"],"short_answer":"The service's permission for Storage Studio expired or was withdrawn. Open More → Connect Accounts…, sign in to that account again, then retry. Nothing in the account was changed meanwhile.","answer_markdown":"The permission the service gave Storage Studio has expired or been withdrawn — for example after you changed your password, removed app access in the service's security settings, or after a long time unused. Storage Studio can't read or write that account until you sign in again.\n\nOpen **More → Connect Accounts…**, find the account, and sign in to it again. Then go back to the folder browser (or set the transfer up again) and carry on.\n\nNothing in the account was changed while access was missing.\n\nRelated: [Cloud accounts](/faq/cloud-accounts/) · [“Could not list folders”](/faq/data-transfers/could-not-list-folders)","answer_html":"

The permission the service gave Storage Studio has expired or been withdrawn — for example after you changed your password, removed app access in the service's security settings, or after a long time unused. Storage Studio can't read or write that account until you sign in again.

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Open More → Connect Accounts…, find the account, and sign in to it again. Then go back to the folder browser (or set the transfer up again) and carry on.

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Nothing in the account was changed while access was missing.

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Related: Cloud accounts · “Could not list folders”

","answer_text":"The permission the service gave Storage Studio has expired or been withdrawn — for example after you changed your password, removed app access in the service's security settings, or after a long time unused. Storage Studio can't read or write that account until you sign in again.\n\nOpen More → Connect Accounts…, find the account, and sign in to it again. Then go back to the folder browser (or set the transfer up again) and carry on.\n\nNothing in the account was changed while access was missing.\n\nRelated: Cloud accounts · “Could not list folders”","tags":["sign in","expired","accounts"],"related":[{"id":"data-transfers.could-not-list-folders","question":"Why does the cloud folder browser say “Could not list folders”?","url":"/faq/data-transfers/could-not-list-folders"},{"id":"data-transfers.a-transfer-failed-what-now","question":"A transfer failed — how do I find out why and try again?","url":"/faq/data-transfers/a-transfer-failed-what-now"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does “That account needs signing in again — its access has expired” mean? — Storage Studio FAQ","description":"The service's permission for Storage Studio expired or was withdrawn. Open More → Connect Accounts…, sign in to that account again, then retry. Nothing in the account was changed meanwhile.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Data Transfers","path":"/faq/data-transfers/"},{"name":"What does “That account needs signing in again — its access has expired” mean?","path":"/faq/data-transfers/account-needs-signing-in-again"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/data-transfers/account-needs-signing-in-again","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does “That account needs signing in again — its access has expired” mean?","alternateName":["account needs signing in again","cloud access expired storage studio","Google Drive sign-in expired transfers","reconnect cloud account after expiry","access has expired message"],"acceptedAnswer":{"@type":"Answer","text":"The permission the service gave Storage Studio has expired or been withdrawn — for example after you changed your password, removed app access in the service's security settings, or after a long time unused. Storage Studio can't read or write that account until you sign in again.\n\nOpen More → Connect Accounts…, find the account, and sign in to it again. Then go back to the folder browser (or set the transfer up again) and carry on.\n\nNothing in the account was changed while access was missing.\n\nRelated: Cloud accounts · “Could not list folders”","url":"https://storagestudio.us/faq/data-transfers/account-needs-signing-in-again"}}]},"fragment":"
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Data Transfers · Problems and messages

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What does “That account needs signing in again — its access has expired” mean?

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Short answer: The service's permission for Storage Studio expired or was withdrawn. Open More → Connect Accounts…, sign in to that account again, then retry. Nothing in the account was changed meanwhile.

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The permission the service gave Storage Studio has expired or been withdrawn — for example after you changed your password, removed app access in the service's security settings, or after a long time unused. Storage Studio can't read or write that account until you sign in again.

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Open More → Connect Accounts…, find the account, and sign in to it again. Then go back to the folder browser (or set the transfer up again) and carry on.

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Nothing in the account was changed while access was missing.

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Related: Cloud accounts · “Could not list folders”

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Last reviewed

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Related questions

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Also available as Markdown and JSON.

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