{"id":"data-transfers.no-subfolders-here","url":"/faq/data-transfers/no-subfolders-here","category":{"id":"data-transfers","title":"Data Transfers"},"subcategory":{"id":"setting-up","title":"Setting up a transfer"},"question":"What does “No subfolders here” mean in the cloud folder browser?","alt_questions":["No subfolders here","cloud folder looks empty","folder browser shows no folders","can't see files in folder browser","why are my files not listed when browsing"],"short_answer":"The current folder has no folders inside it. The browser lists folders only, not files, so a folder full of files still says this. Click Use This Folder to pick it, or Refresh if subfolders were just added.","answer_markdown":"The folder you're in has no folders inside it. The browser only lists folders, because you're choosing *where* a transfer goes or comes from — files inside aren't shown, so a folder full of files still says this.\n\nTo use the current folder, click **Use This Folder**. If you expected subfolders, click **Refresh** in case they were just added elsewhere.\n\nRelated: [Pick a folder inside a cloud account](/faq/data-transfers/pick-a-folder-inside-a-cloud-account) · [“Could not list folders”](/faq/data-transfers/could-not-list-folders)","answer_html":"

The folder you're in has no folders inside it. The browser only lists folders, because you're choosing where a transfer goes or comes from — files inside aren't shown, so a folder full of files still says this.

\n

To use the current folder, click Use This Folder. If you expected subfolders, click Refresh in case they were just added elsewhere.

\n

Related: Pick a folder inside a cloud account · “Could not list folders”

","answer_text":"The folder you're in has no folders inside it. The browser only lists folders, because you're choosing where a transfer goes or comes from — files inside aren't shown, so a folder full of files still says this.\n\nTo use the current folder, click Use This Folder. If you expected subfolders, click Refresh in case they were just added elsewhere.\n\nRelated: Pick a folder inside a cloud account · “Could not list folders”","tags":["folder browser","empty"],"related":[{"id":"data-transfers.pick-a-folder-inside-a-cloud-account","question":"How do I pick a specific folder inside a cloud account as the source or destination?","url":"/faq/data-transfers/pick-a-folder-inside-a-cloud-account"},{"id":"data-transfers.could-not-list-folders","question":"Why does the cloud folder browser say “Could not list folders”?","url":"/faq/data-transfers/could-not-list-folders"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does “No subfolders here” mean in the cloud folder browser? — Storage Studio FAQ","description":"The current folder has no folders inside it. The browser lists folders only, not files, so a folder full of files still says this. Click Use This Folder to pick it, or Refresh if subfolders were just added.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Data Transfers","path":"/faq/data-transfers/"},{"name":"What does “No subfolders here” mean in the cloud folder browser?","path":"/faq/data-transfers/no-subfolders-here"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/data-transfers/no-subfolders-here","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does “No subfolders here” mean in the cloud folder browser?","alternateName":["No subfolders here","cloud folder looks empty","folder browser shows no folders","can't see files in folder browser","why are my files not listed when browsing"],"acceptedAnswer":{"@type":"Answer","text":"The folder you're in has no folders inside it. The browser only lists folders, because you're choosing where a transfer goes or comes from — files inside aren't shown, so a folder full of files still says this.\n\nTo use the current folder, click Use This Folder. If you expected subfolders, click Refresh in case they were just added elsewhere.\n\nRelated: Pick a folder inside a cloud account · “Could not list folders”","url":"https://storagestudio.us/faq/data-transfers/no-subfolders-here"}}]},"fragment":"
\n
\n\n\n\n\n
\n
\n

Data Transfers · Setting up a transfer

\n

What does “No subfolders here” mean in the cloud folder browser?

\n

Short answer: The current folder has no folders inside it. The browser lists folders only, not files, so a folder full of files still says this. Click Use This Folder to pick it, or Refresh if subfolders were just added.

\n

The folder you're in has no folders inside it. The browser only lists folders, because you're choosing where a transfer goes or comes from — files inside aren't shown, so a folder full of files still says this.

\n

To use the current folder, click Use This Folder. If you expected subfolders, click Refresh in case they were just added elsewhere.

\n

Related: Pick a folder inside a cloud account · “Could not list folders”

\n\n

Last reviewed

\n\n

Related questions

\n

Also available as Markdown and JSON.

\n
"}