{"id":"delta-drive.what-if-i-lose-my-delta-trust-recovery-kit","url":"/faq/delta-drive/what-if-i-lose-my-delta-trust-recovery-kit","category":{"id":"delta-drive","title":"Delta Drive, Delta Trust & My Drive"},"subcategory":{"id":"security-privacy","title":"Security, sign-in and privacy"},"question":"What if I lose my Delta Trust recovery kit?","alt_questions":["Forgot my recovery kit words","Can Storage Studio reset my recovery kit?","Lost the 24 words for my vault","Recover Delta Trust without recovery kit","Storage Studio support reset vault key","How can I see my recovery kit words again?"],"short_answer":"Your recovery kit is the only way back in; if you lose it, your backups can never be recovered — not even by Storage Studio. On the Mac the vault was set up on, the key button on the Delta Trust card shows the words again after a code we email you.","answer_markdown":"Your recovery kit is the only way back in. If you lose it, your backups can never be recovered — not even by Storage Studio. Nobody can reset it, and the fact that we can't look it up is exactly what keeps your backups readable only by you.\n\nIf you still have the Mac the vault was set up on, and your licence is active, act now: on the Delta Trust card in **Data Backup**, choose the key button (**Recovery kit — save or print it again**), then **E-mail me a code**. After you paste the code, the same 24 words are shown so you can save or print a new copy. That only works on that Mac.\n\nIf that Mac is gone too, the backups in the vault can't be opened by anyone. See [where to keep it](/faq/delta-drive/where-should-i-keep-my-recovery-kit).","answer_html":"

Your recovery kit is the only way back in. If you lose it, your backups can never be recovered — not even by Storage Studio. Nobody can reset it, and the fact that we can't look it up is exactly what keeps your backups readable only by you.

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If you still have the Mac the vault was set up on, and your licence is active, act now: on the Delta Trust card in Data Backup, choose the key button (Recovery kit — save or print it again), then E-mail me a code. After you paste the code, the same 24 words are shown so you can save or print a new copy. That only works on that Mac.

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If that Mac is gone too, the backups in the vault can't be opened by anyone. See where to keep it.

","answer_text":"Your recovery kit is the only way back in. If you lose it, your backups can never be recovered — not even by Storage Studio. Nobody can reset it, and the fact that we can't look it up is exactly what keeps your backups readable only by you.\n\nIf you still have the Mac the vault was set up on, and your licence is active, act now: on the Delta Trust card in Data Backup, choose the key button (Recovery kit — save or print it again), then E-mail me a code. After you paste the code, the same 24 words are shown so you can save or print a new copy. That only works on that Mac.\n\nIf that Mac is gone too, the backups in the vault can't be opened by anyone. See where to keep it.","tags":["recovery kit","lost","delta trust"],"related":[{"id":"delta-drive.what-is-the-delta-trust-recovery-kit","question":"What is the 24-word recovery kit for Delta Trust?","url":"/faq/delta-drive/what-is-the-delta-trust-recovery-kit"},{"id":"delta-drive.where-should-i-keep-my-recovery-kit","question":"Where should I keep my Delta Trust recovery kit?","url":"/faq/delta-drive/where-should-i-keep-my-recovery-kit"},{"id":"delta-drive.can-storage-studio-read-my-delta-trust-backups","question":"Can Storage Studio read my Delta Trust backups?","url":"/faq/delta-drive/can-storage-studio-read-my-delta-trust-backups"}],"applies_to":"all","last_reviewed":"2026-10-29","title":"What if I lose my Delta Trust recovery kit? — Storage Studio FAQ","description":"Your recovery kit is the only way back in; if you lose it, your backups can never be recovered — not even by Storage Studio. On the Mac the vault was set up on, the key button on the Delta Trust card shows the words again after a code we email you.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Delta Drive, Delta Trust & My Drive","path":"/faq/delta-drive/"},{"name":"What if I lose my Delta Trust recovery kit?","path":"/faq/delta-drive/what-if-i-lose-my-delta-trust-recovery-kit"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/delta-drive/what-if-i-lose-my-delta-trust-recovery-kit","inLanguage":"en","dateModified":"2026-10-29","mainEntity":[{"@type":"Question","name":"What if I lose my Delta Trust recovery kit?","alternateName":["Forgot my recovery kit words","Can Storage Studio reset my recovery kit?","Lost the 24 words for my vault","Recover Delta Trust without recovery kit","Storage Studio support reset vault key","How can I see my recovery kit words again?"],"acceptedAnswer":{"@type":"Answer","text":"Your recovery kit is the only way back in. If you lose it, your backups can never be recovered — not even by Storage Studio. Nobody can reset it, and the fact that we can't look it up is exactly what keeps your backups readable only by you.\n\nIf you still have the Mac the vault was set up on, and your licence is active, act now: on the Delta Trust card in Data Backup, choose the key button (Recovery kit — save or print it again), then E-mail me a code. After you paste the code, the same 24 words are shown so you can save or print a new copy. That only works on that Mac.\n\nIf that Mac is gone too, the backups in the vault can't be opened by anyone. See where to keep it.","url":"https://storagestudio.us/faq/delta-drive/what-if-i-lose-my-delta-trust-recovery-kit"}}]},"fragment":"
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Delta Drive, Delta Trust & My Drive · Security, sign-in and privacy

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What if I lose my Delta Trust recovery kit?

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Short answer: Your recovery kit is the only way back in; if you lose it, your backups can never be recovered — not even by Storage Studio. On the Mac the vault was set up on, the key button on the Delta Trust card shows the words again after a code we email you.

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Your recovery kit is the only way back in. If you lose it, your backups can never be recovered — not even by Storage Studio. Nobody can reset it, and the fact that we can't look it up is exactly what keeps your backups readable only by you.

\n

If you still have the Mac the vault was set up on, and your licence is active, act now: on the Delta Trust card in Data Backup, choose the key button (Recovery kit — save or print it again), then E-mail me a code. After you paste the code, the same 24 words are shown so you can save or print a new copy. That only works on that Mac.

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If that Mac is gone too, the backups in the vault can't be opened by anyone. See where to keep it.

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Last reviewed

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