---
id: delta-drive.why-was-my-storage-refused-when-connecting-my-drive
url: https://storagestudio.us/faq/delta-drive/why-was-my-storage-refused-when-connecting-my-drive
category: "Delta Drive, Delta Trust & My Drive"
subcategory: "My Drive — storage you own"
question: "Why was my storage refused when I tried to connect My Drive?"
alt_questions:
  - "Connect storage you own failed"
  - "My Drive test file error"
  - "Access denied connecting My Drive"
  - "Wrong region My Drive"
  - "My Drive keys rejected"
short_answer: "Storage Studio writes and deletes a test file before saving, and shows your provider's own refusal if that fails. Check the bucket name, region and keys, and make sure the keys can write and delete."
tags: ["my drive", "error", "troubleshooting"]
related: ["https://storagestudio.us/faq/delta-drive/how-do-i-use-my-own-cloud-storage-with-delta-drive", "https://storagestudio.us/faq/delta-drive/are-my-storage-keys-safe-with-my-drive"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why was my storage refused when I tried to connect My Drive?

Because your storage provider refused a real test. Before saving anything, Storage Studio writes a small test file and deletes it again, and if that fails the app repeats what your provider said — so the message is the provider's answer, not a guess.

Things to check:

- The bucket name and region are exactly as your provider shows them.
- The access keys are correct and still active.
- The keys are allowed to write **and** delete in that bucket — read-only keys will be refused.

Fix it at your provider, then try **Connect storage you own…** again. See [setting up My Drive](https://storagestudio.us/faq/delta-drive/how-do-i-use-my-own-cloud-storage-with-delta-drive).