{"id":"duplicates.how-do-i-stop-smart-care-offering-to-clean-duplicates","url":"/faq/duplicates/how-do-i-stop-smart-care-offering-to-clean-duplicates","category":{"id":"duplicates","title":"Duplicate files"},"subcategory":{"id":"smart-care","title":"Duplicates and Smart Care"},"question":"How do I stop Smart Care offering to clean duplicates?","alt_questions":["Turn off duplicate cleanup in Smart Care","Disable Let Smart Care clean duplicate files","I don't want Smart Care to touch duplicates","Remove duplicates from Smart Care routine"],"short_answer":"Go to Preferences → Rules → Global overrides and switch off \"Let Smart Care clean duplicate files\". Smart Care keeps its normal safe run, and the Duplicates window still works on its own.","answer_markdown":"Open **Preferences → Rules**, find **Global overrides**, and switch off **\"Let Smart Care clean duplicate files\"**. Smart Care then runs its usual safe clean-up without the duplicate step.\n\nThe Duplicates window keeps working as before, and background scanning continues for each source unless you switch its **Auto-scan** off too.","answer_html":"

Open Preferences → Rules, find Global overrides, and switch off "Let Smart Care clean duplicate files". Smart Care then runs its usual safe clean-up without the duplicate step.

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The Duplicates window keeps working as before, and background scanning continues for each source unless you switch its Auto-scan off too.

","answer_text":"Open Preferences → Rules, find Global overrides, and switch off \"Let Smart Care clean duplicate files\". Smart Care then runs its usual safe clean-up without the duplicate step.\n\nThe Duplicates window keeps working as before, and background scanning continues for each source unless you switch its Auto-scan off too.","tags":["duplicates","smart care","settings"],"related":[{"id":"duplicates.can-smart-care-clean-duplicates-automatically","question":"Can Smart Care clean up duplicate files automatically?","url":"/faq/duplicates/can-smart-care-clean-duplicates-automatically"},{"id":"duplicates.how-do-i-turn-off-auto-scan-for-duplicates","question":"How do I turn off background duplicate scanning?","url":"/faq/duplicates/how-do-i-turn-off-auto-scan-for-duplicates"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"How do I stop Smart Care offering to clean duplicates? — Storage Studio FAQ","description":"Go to Preferences → Rules → Global overrides and switch off \"Let Smart Care clean duplicate files\". Smart Care keeps its normal safe run, and the Duplicates window still works on its own.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Duplicate files","path":"/faq/duplicates/"},{"name":"How do I stop Smart Care offering to clean duplicates?","path":"/faq/duplicates/how-do-i-stop-smart-care-offering-to-clean-duplicates"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/duplicates/how-do-i-stop-smart-care-offering-to-clean-duplicates","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"How do I stop Smart Care offering to clean duplicates?","alternateName":["Turn off duplicate cleanup in Smart Care","Disable Let Smart Care clean duplicate files","I don't want Smart Care to touch duplicates","Remove duplicates from Smart Care routine"],"acceptedAnswer":{"@type":"Answer","text":"Open Preferences → Rules, find Global overrides, and switch off \"Let Smart Care clean duplicate files\". Smart Care then runs its usual safe clean-up without the duplicate step.\n\nThe Duplicates window keeps working as before, and background scanning continues for each source unless you switch its Auto-scan off too.","url":"https://storagestudio.us/faq/duplicates/how-do-i-stop-smart-care-offering-to-clean-duplicates"}}]},"fragment":"
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Duplicate files · Duplicates and Smart Care

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How do I stop Smart Care offering to clean duplicates?

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Short answer: Go to Preferences → Rules → Global overrides and switch off "Let Smart Care clean duplicate files". Smart Care keeps its normal safe run, and the Duplicates window still works on its own.

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Open Preferences → Rules, find Global overrides, and switch off "Let Smart Care clean duplicate files". Smart Care then runs its usual safe clean-up without the duplicate step.

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The Duplicates window keeps working as before, and background scanning continues for each source unless you switch its Auto-scan off too.

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