---
id: duplicates.why-dont-my-cloud-accounts-appear-in-duplicates
url: https://storagestudio.us/faq/duplicates/why-dont-my-cloud-accounts-appear-in-duplicates
category: "Duplicate files"
subcategory: "Duplicate messages and problems"
question: "Why don't my cloud accounts appear in the Duplicates window?"
alt_questions:
  - "No Cloud & remote section in Duplicates"
  - "My Google Drive isn't listed in Duplicates"
  - "Finding your accounts… in Duplicates"
  - "How do I add a cloud account to Duplicates?"
short_answer: "Cloud & remote lists the accounts you've connected in Storage Studio. Connect the account in Remotes & Accounts and it appears in the Duplicates sidebar automatically; you may briefly see \"Finding your accounts…\" while the list loads."
tags: ["duplicates", "cloud", "troubleshooting"]
related: ["https://storagestudio.us/faq/duplicates/can-storage-studio-find-duplicates-in-my-cloud-accounts"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why don't my cloud accounts appear in the Duplicates window?

The **Cloud & remote** section lists the cloud accounts you've connected in Storage Studio. If it's missing or an account isn't there, connect the account first in **Remotes & Accounts** — it then appears in the Duplicates sidebar automatically, even if you connect it while the app is running.

Right after opening the window you may briefly see *"Finding your accounts…"* while the list loads. Storage Studio's own storage isn't listed here — the section is for the accounts you've connected yourself. See [cloud accounts](https://storagestudio.us/faq/cloud-accounts/).