{"id":"finder-location.one-account-is-missing-from-the-storage-studio-location","url":"/faq/finder-location/one-account-is-missing-from-the-storage-studio-location","category":{"id":"finder-location","title":"Finding things in Finder"},"subcategory":{"id":"cloud-drive-in-finder","title":"Storage Studio in Finder's sidebar"},"question":"Why is one of my cloud accounts missing from the Storage Studio location?","alt_questions":["One account not showing in Finder","Dropbox folder missing from Storage Studio drive","Only some accounts appear in the cloud drive","account skipped cloud drive","Why is my Google Drive not in the Storage Studio location?"],"short_answer":"It's usually switched off in Cloud Accounts → Mounting, temporarily unreachable (skipped until it's back), or needs signing in again on the Accounts tab. Remount / Repair picks it up once it's reachable.","answer_markdown":"Usually one of three things:\n\n- **It's switched off.** Check its row in **Cloud Accounts → Mounting** and turn it on.\n- **It's temporarily unreachable.** An account that can't be reached right now is skipped so it doesn't block the others. It returns when the connection does — **Remount / Repair** will pick it up.\n- **It needs signing in again.** Check the **Accounts** tab and sign in to the account again if it asks.\n\nIf it's a device rather than an account, it appears only while that device is online and connected.","answer_html":"

Usually one of three things:

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If it's a device rather than an account, it appears only while that device is online and connected.

","answer_text":"Usually one of three things:\n\n- It's switched off. Check its row in Cloud Accounts → Mounting and turn it on.\n- It's temporarily unreachable. An account that can't be reached right now is skipped so it doesn't block the others. It returns when the connection does — Remount / Repair will pick it up.\n- It needs signing in again. Check the Accounts tab and sign in to the account again if it asks.\n\nIf it's a device rather than an account, it appears only while that device is online and connected.","tags":["cloud drive","accounts","troubleshooting"],"related":[{"id":"finder-location.choose-which-accounts-appear-in-finder","question":"Can I choose which cloud accounts and devices appear in Finder?","url":"/faq/finder-location/choose-which-accounts-appear-in-finder"},{"id":"finder-location.what-does-remount-repair-do","question":"What does Remount / Repair do in the Mounting tab?","url":"/faq/finder-location/what-does-remount-repair-do"},{"id":"finder-location.where-do-bridge-device-folders-appear-in-finder","question":"Where do folders shared from a device connected with Bridge show up in Finder?","url":"/faq/finder-location/where-do-bridge-device-folders-appear-in-finder"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Why is one of my cloud accounts missing from the Storage Studio location? — Storage Studio FAQ","description":"It's usually switched off in Cloud Accounts → Mounting, temporarily unreachable (skipped until it's back), or needs signing in again on the Accounts tab. Remount / Repair picks it up once it's reachable.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Finding things in Finder","path":"/faq/finder-location/"},{"name":"Why is one of my cloud accounts missing from the Storage Studio location?","path":"/faq/finder-location/one-account-is-missing-from-the-storage-studio-location"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/finder-location/one-account-is-missing-from-the-storage-studio-location","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Why is one of my cloud accounts missing from the Storage Studio location?","alternateName":["One account not showing in Finder","Dropbox folder missing from Storage Studio drive","Only some accounts appear in the cloud drive","account skipped cloud drive","Why is my Google Drive not in the Storage Studio location?"],"acceptedAnswer":{"@type":"Answer","text":"Usually one of three things:\n\n- It's switched off. Check its row in Cloud Accounts → Mounting and turn it on.\n- It's temporarily unreachable. An account that can't be reached right now is skipped so it doesn't block the others. It returns when the connection does — Remount / Repair will pick it up.\n- It needs signing in again. Check the Accounts tab and sign in to the account again if it asks.\n\nIf it's a device rather than an account, it appears only while that device is online and connected.","url":"https://storagestudio.us/faq/finder-location/one-account-is-missing-from-the-storage-studio-location"}}]},"fragment":"
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Finding things in Finder · Storage Studio in Finder's sidebar

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Why is one of my cloud accounts missing from the Storage Studio location?

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Short answer: It's usually switched off in Cloud Accounts → Mounting, temporarily unreachable (skipped until it's back), or needs signing in again on the Accounts tab. Remount / Repair picks it up once it's reachable.

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Usually one of three things:

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  • It's switched off. Check its row in Cloud Accounts → Mounting and turn it on.
  • It's temporarily unreachable. An account that can't be reached right now is skipped so it doesn't block the others. It returns when the connection does — Remount / Repair will pick it up.
  • It needs signing in again. Check the Accounts tab and sign in to the account again if it asks.
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If it's a device rather than an account, it appears only while that device is online and connected.

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Last reviewed

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Related questions

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