---
id: finder-location.one-account-is-missing-from-the-storage-studio-location
url: https://storagestudio.us/faq/finder-location/one-account-is-missing-from-the-storage-studio-location
category: "Finding things in Finder"
subcategory: "Storage Studio in Finder's sidebar"
question: "Why is one of my cloud accounts missing from the Storage Studio location?"
alt_questions:
  - "One account not showing in Finder"
  - "Dropbox folder missing from Storage Studio drive"
  - "Only some accounts appear in the cloud drive"
  - "account skipped cloud drive"
  - "Why is my Google Drive not in the Storage Studio location?"
short_answer: "It's usually switched off in Cloud Accounts → Mounting, temporarily unreachable (skipped until it's back), or needs signing in again on the Accounts tab. Remount / Repair picks it up once it's reachable."
tags: ["cloud drive", "accounts", "troubleshooting"]
related: ["https://storagestudio.us/faq/finder-location/choose-which-accounts-appear-in-finder", "https://storagestudio.us/faq/finder-location/what-does-remount-repair-do", "https://storagestudio.us/faq/finder-location/where-do-bridge-device-folders-appear-in-finder"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why is one of my cloud accounts missing from the Storage Studio location?

Usually one of three things:

- **It's switched off.** Check its row in **Cloud Accounts → Mounting** and turn it on.
- **It's temporarily unreachable.** An account that can't be reached right now is skipped so it doesn't block the others. It returns when the connection does — **Remount / Repair** will pick it up.
- **It needs signing in again.** Check the **Accounts** tab and sign in to the account again if it asks.

If it's a device rather than an account, it appears only while that device is online and connected.