{"id":"finder-location.why-is-show-in-finder-greyed-out","url":"/faq/finder-location/why-is-show-in-finder-greyed-out","category":{"id":"finder-location","title":"Finding things in Finder"},"subcategory":{"id":"drive-disconnected","title":"When the drive isn't connected"},"question":"Why is Show in Finder greyed out in Storage Studio?","alt_questions":["Show in Finder button disabled","Can't click Show in Finder in the popover","Inspect fast drive Show in Finder not working","show in finder grey storage studio","Why can't I open the fast drive in Finder?"],"short_answer":"Your external drive isn't connected, or Storage Studio can't confirm it's your prepared drive. Plug it in or click Remount fast drive; once Inspect fast drive reads Verified, Show in Finder works again.","answer_markdown":"Because your external drive isn't connected (or Storage Studio can't confirm it's your prepared drive). **Show in Finder** opens the drive, so there's nothing to show without it. The popover header turns red and says the fast drive isn't mounted.\n\nTo fix it:\n\n1. Plug the drive in, or check its cable.\n2. If it's connected but not showing, click **Remount fast drive** in the popover.\n3. Open **Inspect fast drive** to confirm the verdict reads **Verified**.\n\nOnce the drive is recognised, **Show in Finder** and **Eject fast drive** become available again.\n\nSee [Pair your drives](/manual/pair).","answer_html":"

Because your external drive isn't connected (or Storage Studio can't confirm it's your prepared drive). Show in Finder opens the drive, so there's nothing to show without it. The popover header turns red and says the fast drive isn't mounted.

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To fix it:

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  1. Plug the drive in, or check its cable.
  2. If it's connected but not showing, click Remount fast drive in the popover.
  3. Open Inspect fast drive to confirm the verdict reads Verified.
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Once the drive is recognised, Show in Finder and Eject fast drive become available again.

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See Pair your drives.

","answer_text":"Because your external drive isn't connected (or Storage Studio can't confirm it's your prepared drive). Show in Finder opens the drive, so there's nothing to show without it. The popover header turns red and says the fast drive isn't mounted.\n\nTo fix it:\n\n1. Plug the drive in, or check its cable.\n2. If it's connected but not showing, click Remount fast drive in the popover.\n3. Open Inspect fast drive to confirm the verdict reads Verified.\n\nOnce the drive is recognised, Show in Finder and Eject fast drive become available again.\n\nSee Pair your drives.","tags":["show in finder","external drive","remount"],"related":[{"id":"finder-location.what-happens-to-shortcuts-when-the-drive-is-unplugged","question":"What do moved files look like in Finder when my external drive is unplugged?","url":"/faq/finder-location/what-happens-to-shortcuts-when-the-drive-is-unplugged"},{"id":"finder-location.my-external-drive-is-not-in-finders-sidebar","question":"My external drive is connected but doesn't appear in Finder's sidebar or on the Desktop — why?","url":"/faq/finder-location/my-external-drive-is-not-in-finders-sidebar"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Why is Show in Finder greyed out in Storage Studio? — Storage Studio FAQ","description":"Your external drive isn't connected, or Storage Studio can't confirm it's your prepared drive. Plug it in or click Remount fast drive; once Inspect fast drive reads Verified, Show in Finder works again.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Finding things in Finder","path":"/faq/finder-location/"},{"name":"Why is Show in Finder greyed out in Storage Studio?","path":"/faq/finder-location/why-is-show-in-finder-greyed-out"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/finder-location/why-is-show-in-finder-greyed-out","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Why is Show in Finder greyed out in Storage Studio?","alternateName":["Show in Finder button disabled","Can't click Show in Finder in the popover","Inspect fast drive Show in Finder not working","show in finder grey storage studio","Why can't I open the fast drive in Finder?"],"acceptedAnswer":{"@type":"Answer","text":"Because your external drive isn't connected (or Storage Studio can't confirm it's your prepared drive). Show in Finder opens the drive, so there's nothing to show without it. The popover header turns red and says the fast drive isn't mounted.\n\nTo fix it:\n\n1. Plug the drive in, or check its cable.\n2. If it's connected but not showing, click Remount fast drive in the popover.\n3. Open Inspect fast drive to confirm the verdict reads Verified.\n\nOnce the drive is recognised, Show in Finder and Eject fast drive become available again.\n\nSee Pair your drives.","url":"https://storagestudio.us/faq/finder-location/why-is-show-in-finder-greyed-out"}}]},"fragment":"
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Finding things in Finder · When the drive isn't connected

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Why is Show in Finder greyed out in Storage Studio?

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Short answer: Your external drive isn't connected, or Storage Studio can't confirm it's your prepared drive. Plug it in or click Remount fast drive; once Inspect fast drive reads Verified, Show in Finder works again.

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Because your external drive isn't connected (or Storage Studio can't confirm it's your prepared drive). Show in Finder opens the drive, so there's nothing to show without it. The popover header turns red and says the fast drive isn't mounted.

\n

To fix it:

\n
  1. Plug the drive in, or check its cable.
  2. If it's connected but not showing, click Remount fast drive in the popover.
  3. Open Inspect fast drive to confirm the verdict reads Verified.
\n

Once the drive is recognised, Show in Finder and Eject fast drive become available again.

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See Pair your drives.

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Last reviewed

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Related questions

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