---
id: getting-started.how-do-i-contact-support
url: https://storagestudio.us/faq/getting-started/how-do-i-contact-support
category: "Getting started"
subcategory: "Help, tips and support"
question: "How do I contact Storage Studio support?"
alt_questions:
  - "How do I talk to a person about Storage Studio?"
  - "Storage Studio help desk"
  - "Contact Support menu"
  - "Report a problem to Storage Studio"
  - "Get help from a real person with Storage Studio"
  - "Email the Storage Studio support team"
short_answer: "Ask Tuhi to \"contact support\", or choose More (•••) → Contact Support…. A pre-filled, editable ticket form opens and nothing is sent until you tap Send; follow replies in My Support."
tags: ["support", "contact", "help"]
related: ["https://storagestudio.us/faq/getting-started/how-is-share-your-experience-different-from-support"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# How do I contact Storage Studio support?

You can reach the support team without leaving the app, in two ways:

- **Ask Tuhi** — type *contact support*, *open a ticket* or *I want to talk to a human* and Tuhi opens a message for you.
- **Use the menu** — **More (•••) → Contact Support…** in the Help & Support section.

A ticket form opens, pre-filled and fully editable, with optional toggles to include your app version, macOS version and a redacted diagnostics summary. Nothing is sent until you tap **Send**. Replies arrive as a notification and by email, and you can follow everything in **My Support**. See the [support guide](https://storagestudio.us/manual/support).