{"id":"getting-started.how-is-share-your-experience-different-from-support","url":"/faq/getting-started/how-is-share-your-experience-different-from-support","category":{"id":"getting-started","title":"Getting started"},"subcategory":{"id":"help-support","title":"Help, tips and support"},"question":"How do I send feedback or a feature suggestion for Storage Studio?","alt_questions":["Storage Studio feedback","Suggest a feature for Storage Studio","Share Your Experience window","Report a bug in Storage Studio","Send praise to the Storage Studio team"],"short_answer":"Use Share Your Experience: verify your email, pick Bug, Suggestion, Question, Praise or Other, and write your message. It attaches your Mac model, macOS and app version. For help with a problem, Contact Support is faster.","answer_markdown":"Use **Share Your Experience**, a form for bug reports, suggestions, questions or a simple thank-you; every submission is read by a person. In the Advanced view it's in the **More** menu.\n\nThe form has three parts:\n\n1. **Your details** — name and email, verified with a one-time code, plus an optional mobile number.\n2. **What's this about?** — type (Bug, Suggestion, Question, Praise or Other), and for bugs a severity and how often it happens.\n3. **Your message** — with basic formatting and links.\n\nWhen you send it, basic details about your Mac (model, macOS and app version) are attached. For a problem you want help with, [Contact Support](/faq/getting-started/how-do-i-contact-support) is usually faster.","answer_html":"<p>Use <strong>Share Your Experience</strong>, a form for bug reports, suggestions, questions or a simple thank-you; every submission is read by a person. In the Advanced view it&#39;s in the <strong>More</strong> menu.</p>\n<p>The form has three parts:</p>\n<ol><li><strong>Your details</strong> — name and email, verified with a one-time code, plus an optional mobile number.</li><li><strong>What&#39;s this about?</strong> — type (Bug, Suggestion, Question, Praise or Other), and for bugs a severity and how often it happens.</li><li><strong>Your message</strong> — with basic formatting and links.</li></ol>\n<p>When you send it, basic details about your Mac (model, macOS and app version) are attached. For a problem you want help with, <a href=\"/faq/getting-started/how-do-i-contact-support\">Contact Support</a> is usually faster.</p>","answer_text":"Use Share Your Experience, a form for bug reports, suggestions, questions or a simple thank-you; every submission is read by a person. In the Advanced view it's in the More menu.\n\nThe form has three parts:\n\n1. Your details — name and email, verified with a one-time code, plus an optional mobile number.\n2. What's this about? — type (Bug, Suggestion, Question, Praise or Other), and for bugs a severity and how often it happens.\n3. Your message — with basic formatting and links.\n\nWhen you send it, basic details about your Mac (model, macOS and app version) are attached. For a problem you want help with, Contact Support is usually faster.","tags":["feedback","feature request","bug report"],"related":[{"id":"getting-started.how-do-i-contact-support","question":"How do I contact Storage Studio support?","url":"/faq/getting-started/how-do-i-contact-support"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"How do I send feedback or a feature suggestion for Storage Studio? — Storage Studio FAQ","description":"Use Share Your Experience: verify your email, pick Bug, Suggestion, Question, Praise or Other, and write your message. It attaches your Mac model, macOS and app version. For help with a problem, Contact Support is faster.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Getting started","path":"/faq/getting-started/"},{"name":"How do I send feedback or a feature suggestion for Storage Studio?","path":"/faq/getting-started/how-is-share-your-experience-different-from-support"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/getting-started/how-is-share-your-experience-different-from-support","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"How do I send feedback or a feature suggestion for Storage Studio?","alternateName":["Storage Studio feedback","Suggest a feature for Storage Studio","Share Your Experience window","Report a bug in Storage Studio","Send praise to the Storage Studio team"],"acceptedAnswer":{"@type":"Answer","text":"Use Share Your Experience, a form for bug reports, suggestions, questions or a simple thank-you; every submission is read by a person. In the Advanced view it's in the More menu.\n\nThe form has three parts:\n\n1. Your details — name and email, verified with a one-time code, plus an optional mobile number.\n2. What's this about? — type (Bug, Suggestion, Question, Praise or Other), and for bugs a severity and how often it happens.\n3. Your message — with basic formatting and links.\n\nWhen you send it, basic details about your Mac (model, macOS and app version) are attached. For a problem you want help with, Contact Support is usually faster.","url":"https://storagestudio.us/faq/getting-started/how-is-share-your-experience-different-from-support"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li class=\"fl-open\"><a href=\"/faq/getting-started/\" aria-current=\"true\">Getting started</a> <span>70</span><ul><li><a href=\"/faq/getting-started/#about\">What Storage Studio is</a> <span>7</span></li><li><a href=\"/faq/getting-started/#requirements\">What you need</a> <span>3</span></li><li><a href=\"/faq/getting-started/#install\">Downloading and installing</a> <span>9</span></li><li><a href=\"/faq/getting-started/#first-launch\">First launch and Full Disk Access</a> <span>10</span></li><li><a href=\"/faq/getting-started/#setup-wizard\">The setup wizard</a> <span>6</span></li><li><a href=\"/faq/getting-started/#finding-your-way\">Finding your way around</a> <span>12</span></li><li><a href=\"/faq/getting-started/#updates\">Updates</a> <span>5</span></li><li class=\"fl-on\"><a href=\"/faq/getting-started/#help-support\">Help, tips and support</a> <span>6</span></li><li><a href=\"/faq/getting-started/#notifications\">Notifications</a> <span>2</span></li><li><a href=\"/faq/getting-started/#quit-uninstall\">Quitting, restarting and uninstalling</a> <span>10</span></li></ul></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> <span>180</span></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/getting-started/\">Getting started</a></li><li aria-current=\"page\">How do I send feedback or a feature suggestion for Storage Studio?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/getting-started/\">Getting started</a> · <a href=\"/faq/getting-started/#help-support\">Help, tips and support</a></p>\n<h1>How do I send feedback or a feature suggestion for Storage Studio?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> Use Share Your Experience: verify your email, pick Bug, Suggestion, Question, Praise or Other, and write your message. It attaches your Mac model, macOS and app version. For help with a problem, Contact Support is faster.</p>\n<div class=\"fl-answer\"><p>Use <strong>Share Your Experience</strong>, a form for bug reports, suggestions, questions or a simple thank-you; every submission is read by a person. In the Advanced view it&#39;s in the <strong>More</strong> menu.</p>\n<p>The form has three parts:</p>\n<ol><li><strong>Your details</strong> — name and email, verified with a one-time code, plus an optional mobile number.</li><li><strong>What&#39;s this about?</strong> — type (Bug, Suggestion, Question, Praise or Other), and for bugs a severity and how often it happens.</li><li><strong>Your message</strong> — with basic formatting and links.</li></ol>\n<p>When you send it, basic details about your Mac (model, macOS and app version) are attached. For a problem you want help with, <a href=\"/faq/getting-started/how-do-i-contact-support\">Contact Support</a> is usually faster.</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/getting-started/how-do-i-contact-support\">How do I contact Storage Studio support?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/getting-started/how-is-share-your-experience-different-from-support.md\">Markdown</a> and <a href=\"/faq/getting-started/how-is-share-your-experience-different-from-support.json\">JSON</a>.</p>\n</article></div></div></div>"}