{"id":"getting-started.trial-verification-code-not-arriving","url":"/faq/getting-started/trial-verification-code-not-arriving","category":{"id":"getting-started","title":"Getting started"},"subcategory":{"id":"first-launch","title":"First launch and Full Disk Access"},"question":"What should I do if my trial verification code doesn't arrive?","alt_questions":["Storage Studio verification code not received","Didn't get the one-time code email","Storage Studio email code missing","Where is my Storage Studio verification email?","Verification code went to spam"],"short_answer":"Check spam or junk and that the address is spelled correctly, wait a minute, make sure you're online, then request a new code and use the newest one. If none arrives, contact support with the address you used.","answer_markdown":"Check your spam or junk folder first, and make sure the email address you typed is correct — the code goes only to the address you entered.\n\nIf it still isn't there:\n\n1. Wait a minute or two; email can be slow to arrive.\n2. Check you're online — the code is sent over the internet.\n3. Go back and request a new code, correcting the address if needed.\n4. Type the newest code you received; an older one may no longer work.\n\nIf no code arrives after a few tries, contact support from storagestudio.us and mention the address you used.","answer_html":"

Check your spam or junk folder first, and make sure the email address you typed is correct — the code goes only to the address you entered.

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If it still isn't there:

\n
  1. Wait a minute or two; email can be slow to arrive.
  2. Check you're online — the code is sent over the internet.
  3. Go back and request a new code, correcting the address if needed.
  4. Type the newest code you received; an older one may no longer work.
\n

If no code arrives after a few tries, contact support from storagestudio.us and mention the address you used.

","answer_text":"Check your spam or junk folder first, and make sure the email address you typed is correct — the code goes only to the address you entered.\n\nIf it still isn't there:\n\n1. Wait a minute or two; email can be slow to arrive.\n2. Check you're online — the code is sent over the internet.\n3. Go back and request a new code, correcting the address if needed.\n4. Type the newest code you received; an older one may no longer work.\n\nIf no code arrives after a few tries, contact support from storagestudio.us and mention the address you used.","tags":["trial","verification code","email"],"related":[{"id":"getting-started.why-do-i-need-to-register-for-the-trial","question":"Why do I have to enter my name and email to start the free trial?","url":"/faq/getting-started/why-do-i-need-to-register-for-the-trial"},{"id":"getting-started.how-do-i-contact-support","question":"How do I contact Storage Studio support?","url":"/faq/getting-started/how-do-i-contact-support"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What should I do if my trial verification code doesn't arrive? — Storage Studio FAQ","description":"Check spam or junk and that the address is spelled correctly, wait a minute, make sure you're online, then request a new code and use the newest one. If none arrives, contact support with the address you used.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Getting started","path":"/faq/getting-started/"},{"name":"What should I do if my trial verification code doesn't arrive?","path":"/faq/getting-started/trial-verification-code-not-arriving"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/getting-started/trial-verification-code-not-arriving","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What should I do if my trial verification code doesn't arrive?","alternateName":["Storage Studio verification code not received","Didn't get the one-time code email","Storage Studio email code missing","Where is my Storage Studio verification email?","Verification code went to spam"],"acceptedAnswer":{"@type":"Answer","text":"Check your spam or junk folder first, and make sure the email address you typed is correct — the code goes only to the address you entered.\n\nIf it still isn't there:\n\n1. Wait a minute or two; email can be slow to arrive.\n2. Check you're online — the code is sent over the internet.\n3. Go back and request a new code, correcting the address if needed.\n4. Type the newest code you received; an older one may no longer work.\n\nIf no code arrives after a few tries, contact support from storagestudio.us and mention the address you used.","url":"https://storagestudio.us/faq/getting-started/trial-verification-code-not-arriving"}}]},"fragment":"
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Getting started · First launch and Full Disk Access

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What should I do if my trial verification code doesn't arrive?

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Short answer: Check spam or junk and that the address is spelled correctly, wait a minute, make sure you're online, then request a new code and use the newest one. If none arrives, contact support with the address you used.

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Check your spam or junk folder first, and make sure the email address you typed is correct — the code goes only to the address you entered.

\n

If it still isn't there:

\n
  1. Wait a minute or two; email can be slow to arrive.
  2. Check you're online — the code is sent over the internet.
  3. Go back and request a new code, correcting the address if needed.
  4. Type the newest code you received; an older one may no longer work.
\n

If no code arrives after a few tries, contact support from storagestudio.us and mention the address you used.

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Last reviewed

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Related questions

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