{"id":"licensing-payments.asked-to-set-up-payment-directly","url":"/faq/licensing-payments/asked-to-set-up-payment-directly","category":{"id":"licensing-payments","title":"Licensing & payments"},"subcategory":{"id":"subscription","title":"Managing your subscription"},"question":"Why am I asked to set up my Storage Studio payment by a certain date?","alt_questions":["Action needed: set up your Storage Studio payment","I'll pay Storage Studio directly instead of through my partner","Why do I need to add a card for Storage Studio?","My partner no longer bills me for Storage Studio","set up payment link storage studio"],"short_answer":"You're moving to paying us directly instead of your partner. The email's link adds a card on our secure checkout; nothing is charged until the date it names, and the app carries on unchanged.","answer_markdown":"Because you're moving from paying your partner to paying us directly. We email you **at least 7 days before** the date, with a link to add a card on our secure checkout page.\n\nAdding the card **charges nothing straight away**: the first payment is taken on the date in the email, at the price it names, and you can cancel any time. When it's done the page says **You're all set**. Nothing changes in the app — your licence keeps working.\n\nIf the link says it has expired or was already used, reply to the email and we'll send a new one. Please add the card before the date, so your subscription carries on without a gap.","answer_html":"

Because you're moving from paying your partner to paying us directly. We email you at least 7 days before the date, with a link to add a card on our secure checkout page.

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Adding the card charges nothing straight away: the first payment is taken on the date in the email, at the price it names, and you can cancel any time. When it's done the page says You're all set. Nothing changes in the app — your licence keeps working.

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If the link says it has expired or was already used, reply to the email and we'll send a new one. Please add the card before the date, so your subscription carries on without a gap.

","answer_text":"Because you're moving from paying your partner to paying us directly. We email you at least 7 days before the date, with a link to add a card on our secure checkout page.\n\nAdding the card charges nothing straight away: the first payment is taken on the date in the email, at the price it names, and you can cancel any time. When it's done the page says You're all set. Nothing changes in the app — your licence keeps working.\n\nIf the link says it has expired or was already used, reply to the email and we'll send a new one. Please add the card before the date, so your subscription carries on without a gap.","tags":["partners","billing","card","subscription"],"related":[{"id":"licensing-payments.my-billing-is-moving-to-my-partner","question":"I got an email that my Storage Studio billing is moving to my partner — what changes?","url":"/faq/licensing-payments/my-billing-is-moving-to-my-partner"},{"id":"licensing-payments.how-do-i-update-my-card","question":"How do I update the card used for my subscription?","url":"/faq/licensing-payments/how-do-i-update-my-card"}],"applies_to":"all","wiki":"/wiki/buying-through-a-partner","last_reviewed":"2026-10-03","title":"Why am I asked to set up my Storage Studio payment by a certain date? — Storage Studio FAQ","description":"You're moving to paying us directly instead of your partner. The email's link adds a card on our secure checkout; nothing is charged until the date it names, and the app carries on unchanged.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Licensing & payments","path":"/faq/licensing-payments/"},{"name":"Why am I asked to set up my Storage Studio payment by a certain date?","path":"/faq/licensing-payments/asked-to-set-up-payment-directly"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/licensing-payments/asked-to-set-up-payment-directly","inLanguage":"en","dateModified":"2026-10-03","mainEntity":[{"@type":"Question","name":"Why am I asked to set up my Storage Studio payment by a certain date?","alternateName":["Action needed: set up your Storage Studio payment","I'll pay Storage Studio directly instead of through my partner","Why do I need to add a card for Storage Studio?","My partner no longer bills me for Storage Studio","set up payment link storage studio"],"acceptedAnswer":{"@type":"Answer","text":"Because you're moving from paying your partner to paying us directly. We email you at least 7 days before the date, with a link to add a card on our secure checkout page.\n\nAdding the card charges nothing straight away: the first payment is taken on the date in the email, at the price it names, and you can cancel any time. When it's done the page says You're all set. Nothing changes in the app — your licence keeps working.\n\nIf the link says it has expired or was already used, reply to the email and we'll send a new one. Please add the card before the date, so your subscription carries on without a gap.","url":"https://storagestudio.us/faq/licensing-payments/asked-to-set-up-payment-directly"}}]},"fragment":"
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Licensing & payments · Managing your subscription

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Why am I asked to set up my Storage Studio payment by a certain date?

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Short answer: You're moving to paying us directly instead of your partner. The email's link adds a card on our secure checkout; nothing is charged until the date it names, and the app carries on unchanged.

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Because you're moving from paying your partner to paying us directly. We email you at least 7 days before the date, with a link to add a card on our secure checkout page.

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Adding the card charges nothing straight away: the first payment is taken on the date in the email, at the price it names, and you can cancel any time. When it's done the page says You're all set. Nothing changes in the app — your licence keeps working.

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If the link says it has expired or was already used, reply to the email and we'll send a new one. Please add the card before the date, so your subscription carries on without a gap.

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Read the full guide →

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Last reviewed

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Related questions

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