{"id":"licensing-payments.can-i-send-my-licence-key-to-a-different-email","url":"/faq/licensing-payments/can-i-send-my-licence-key-to-a-different-email","category":{"id":"licensing-payments","title":"Licensing & payments"},"subcategory":{"id":"licence-key","title":"Your licence key"},"question":"Can my licence key be sent to a different email address?","alt_questions":["send licence to new email","I no longer have access to my purchase email","change licence email","licence key to another inbox"],"short_answer":"No. For safety the key is only ever sent to the purchase address. If you've lost that inbox, email support@storagestudio.us with your receipt details.","answer_markdown":"Not through the app — the licence key is only ever sent to the address it was bought with, so a stranger can't redirect it to their own inbox.\n\nIf you've lost access to that address, email support@storagestudio.us with your receipt details and a person will help you.","answer_html":"

Not through the app — the licence key is only ever sent to the address it was bought with, so a stranger can't redirect it to their own inbox.

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If you've lost access to that address, email support@storagestudio.us with your receipt details and a person will help you.

","answer_text":"Not through the app — the licence key is only ever sent to the address it was bought with, so a stranger can't redirect it to their own inbox.\n\nIf you've lost access to that address, email support@storagestudio.us with your receipt details and a person will help you.","tags":["lost key","email","support"],"related":[{"id":"licensing-payments.i-lost-my-licence-key","question":"I lost my licence key — how do I get it again?","url":"/faq/licensing-payments/i-lost-my-licence-key"},{"id":"licensing-payments.which-email-do-i-use-to-activate","question":"Which email address do I use to activate?","url":"/faq/licensing-payments/which-email-do-i-use-to-activate"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Can my licence key be sent to a different email address? — Storage Studio FAQ","description":"No. For safety the key is only ever sent to the purchase address. If you've lost that inbox, email support@storagestudio.us with your receipt details.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Licensing & payments","path":"/faq/licensing-payments/"},{"name":"Can my licence key be sent to a different email address?","path":"/faq/licensing-payments/can-i-send-my-licence-key-to-a-different-email"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/licensing-payments/can-i-send-my-licence-key-to-a-different-email","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Can my licence key be sent to a different email address?","alternateName":["send licence to new email","I no longer have access to my purchase email","change licence email","licence key to another inbox"],"acceptedAnswer":{"@type":"Answer","text":"Not through the app — the licence key is only ever sent to the address it was bought with, so a stranger can't redirect it to their own inbox.\n\nIf you've lost access to that address, email support@storagestudio.us with your receipt details and a person will help you.","url":"https://storagestudio.us/faq/licensing-payments/can-i-send-my-licence-key-to-a-different-email"}}]},"fragment":"
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Licensing & payments · Your licence key

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Can my licence key be sent to a different email address?

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Short answer: No. For safety the key is only ever sent to the purchase address. If you've lost that inbox, email support@storagestudio.us with your receipt details.

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Not through the app — the licence key is only ever sent to the address it was bought with, so a stranger can't redirect it to their own inbox.

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If you've lost access to that address, email support@storagestudio.us with your receipt details and a person will help you.

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Last reviewed

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Related questions

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"}