---
id: licensing-payments.can-i-send-my-licence-key-to-a-different-email
url: https://storagestudio.us/faq/licensing-payments/can-i-send-my-licence-key-to-a-different-email
category: "Licensing & payments"
subcategory: "Your licence key"
question: "Can my licence key be sent to a different email address?"
alt_questions:
  - "send licence to new email"
  - "I no longer have access to my purchase email"
  - "change licence email"
  - "licence key to another inbox"
short_answer: "No. For safety the key is only ever sent to the purchase address. If you've lost that inbox, email support@storagestudio.us with your receipt details."
tags: ["lost key", "email", "support"]
related: ["https://storagestudio.us/faq/licensing-payments/i-lost-my-licence-key", "https://storagestudio.us/faq/licensing-payments/which-email-do-i-use-to-activate"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Can my licence key be sent to a different email address?

Not through the app — the licence key is only ever sent to the address it was bought with, so a stranger can't redirect it to their own inbox.

If you've lost access to that address, email support@storagestudio.us with your receipt details and a person will help you.