---
id: licensing-payments.can-i-use-a-disposable-email
url: https://storagestudio.us/faq/licensing-payments/can-i-use-a-disposable-email
category: "Licensing & payments"
subcategory: "Extending your trial and free offers"
question: "Can I use a temporary or disposable email address?"
alt_questions:
  - "Why was my email address refused?"
  - "10 minute mail storage studio"
  - "disposable email not accepted"
  - "throwaway email trial"
  - "Why won't it accept my email?"
short_answer: "No. Throwaway addresses are refused for extensions, offers and licence-key requests — use a real inbox, since codes and your licence are sent there."
tags: ["email", "trial extension", "offers"]
related: ["https://storagestudio.us/faq/licensing-payments/how-do-i-extend-my-free-trial", "https://storagestudio.us/faq/licensing-payments/i-lost-my-licence-key"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Can I use a temporary or disposable email address?

No. Disposable or throwaway addresses (the ten-minute-mail kind) are refused for trial extensions, free offers and licence-key requests. Use a real inbox you can receive mail at.

There's a practical reason too: your licence and any codes are sent to that address, and a temporary inbox disappears before you might need it again — for example when you [ask for your licence key to be re-sent](https://storagestudio.us/faq/licensing-payments/i-lost-my-licence-key).