---
id: licensing-payments.how-do-i-move-a-claimed-offer-to-another-mac
url: https://storagestudio.us/faq/licensing-payments/how-do-i-move-a-claimed-offer-to-another-mac
category: "Licensing & payments"
subcategory: "Extending your trial and free offers"
question: "Can I move a claimed free offer to a different Mac?"
alt_questions:
  - "offer code used on wrong Mac"
  - "transfer free offer to new Mac"
  - "claimed offer on old MacBook"
  - "offer locked to one Mac"
short_answer: "Yes — email support@storagestudio.us and we'll release the lock so the offer can be activated on the other Mac. It moves your offer; it doesn't create another."
tags: ["offers", "new mac", "support"]
related: ["https://storagestudio.us/faq/licensing-payments/who-can-claim-a-free-offer", "https://storagestudio.us/faq/licensing-payments/can-i-move-my-licence-to-a-new-mac"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Can I move a claimed free offer to a different Mac?

Yes, with help from support. A claimed offer is tied to the Mac it was claimed on. If you genuinely need it on a different Mac, email support@storagestudio.us and we'll release the lock so you can activate it on the new one.

Offers are limited to one per email and one per Mac, so releasing a lock moves your offer — it doesn't create a second one.