---
id: licensing-payments.i-bought-it-but-the-app-still-says-trial
url: https://storagestudio.us/faq/licensing-payments/i-bought-it-but-the-app-still-says-trial
category: "Licensing & payments"
subcategory: "Activating your licence"
question: "I paid, but Storage Studio still says I'm on a trial — why?"
alt_questions:
  - "bought storage studio still trial"
  - "purchase not showing in app"
  - "paid but still shows trial days"
  - "licence not applied after payment"
short_answer: "A purchase applies only after you activate it on the Mac. Enter your email and License Code in Settings → License, or click Activate Storage Studio in the email."
tags: ["activation", "troubleshooting"]
related: ["https://storagestudio.us/faq/licensing-payments/how-do-i-activate-my-licence", "https://storagestudio.us/faq/licensing-payments/where-do-i-find-my-license-code", "https://storagestudio.us/faq/licensing-payments/bought-with-a-bank-payment-when-does-my-licence-arrive"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# I paid, but Storage Studio still says I'm on a trial — why?

Your purchase isn't linked to the app until you activate it on this Mac. Open **Settings → License** and enter your purchase email and the License Code from your activation email, or click the **Activate Storage Studio** button in that email.

Once activated, the status changes to **Licensed**. Can't find the email? Use **Email me my licence key again**. If you paid with a method that takes a few days to clear, such as a bank payment, the email arrives once the payment has cleared.