{"id":"licensing-payments.i-lost-my-licence-key","url":"/faq/licensing-payments/i-lost-my-licence-key","category":{"id":"licensing-payments","title":"Licensing & payments"},"subcategory":{"id":"licence-key","title":"Your licence key"},"question":"I lost my licence key — how do I get it again?","alt_questions":["Email me my licence key again","lost license code storage studio","resend activation code","Don't have your licence key? Email it to me","forgot my storage studio license"],"short_answer":"Use Email me my licence key again in Settings → License, enter your purchase email and complete the check. The key is only ever sent to the registered address.","answer_markdown":"Use **Email me my licence key again** in **Settings → License** or the activation form. Enter the email address you bought Storage Studio with, complete the quick verification, and click **Email my licence key**.\n\nFor your safety, the key is only ever sent to the registered purchase address, never to a different one. The app always replies the same way — \"If that address has a Storage Studio licence, we've just emailed it\" — so check that inbox and its spam folder.","answer_html":"

Use Email me my licence key again in Settings → License or the activation form. Enter the email address you bought Storage Studio with, complete the quick verification, and click Email my licence key.

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For your safety, the key is only ever sent to the registered purchase address, never to a different one. The app always replies the same way — "If that address has a Storage Studio licence, we've just emailed it" — so check that inbox and its spam folder.

","answer_text":"Use Email me my licence key again in Settings → License or the activation form. Enter the email address you bought Storage Studio with, complete the quick verification, and click Email my licence key.\n\nFor your safety, the key is only ever sent to the registered purchase address, never to a different one. The app always replies the same way — \"If that address has a Storage Studio licence, we've just emailed it\" — so check that inbox and its spam folder.","tags":["license code","lost key","support"],"related":[{"id":"licensing-payments.why-does-the-resend-message-say-if","question":"Why does the licence-key message say \"if that address has a licence\"?","url":"/faq/licensing-payments/why-does-the-resend-message-say-if"},{"id":"licensing-payments.where-do-i-find-my-license-code","question":"Where do I find my License Code?","url":"/faq/licensing-payments/where-do-i-find-my-license-code"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"I lost my licence key — how do I get it again? — Storage Studio FAQ","description":"Use Email me my licence key again in Settings → License, enter your purchase email and complete the check. The key is only ever sent to the registered address.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Licensing & payments","path":"/faq/licensing-payments/"},{"name":"I lost my licence key — how do I get it again?","path":"/faq/licensing-payments/i-lost-my-licence-key"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/licensing-payments/i-lost-my-licence-key","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"I lost my licence key — how do I get it again?","alternateName":["Email me my licence key again","lost license code storage studio","resend activation code","Don't have your licence key? Email it to me","forgot my storage studio license"],"acceptedAnswer":{"@type":"Answer","text":"Use Email me my licence key again in Settings → License or the activation form. Enter the email address you bought Storage Studio with, complete the quick verification, and click Email my licence key.\n\nFor your safety, the key is only ever sent to the registered purchase address, never to a different one. The app always replies the same way — \"If that address has a Storage Studio licence, we've just emailed it\" — so check that inbox and its spam folder.","url":"https://storagestudio.us/faq/licensing-payments/i-lost-my-licence-key"}}]},"fragment":"
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Licensing & payments · Your licence key

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I lost my licence key — how do I get it again?

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Short answer: Use Email me my licence key again in Settings → License, enter your purchase email and complete the check. The key is only ever sent to the registered address.

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Use Email me my licence key again in Settings → License or the activation form. Enter the email address you bought Storage Studio with, complete the quick verification, and click Email my licence key.

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For your safety, the key is only ever sent to the registered purchase address, never to a different one. The app always replies the same way — "If that address has a Storage Studio licence, we've just emailed it" — so check that inbox and its spam folder.

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Last reviewed

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