---
id: licensing-payments.i-lost-my-licence-key
url: https://storagestudio.us/faq/licensing-payments/i-lost-my-licence-key
category: "Licensing & payments"
subcategory: "Your licence key"
question: "I lost my licence key — how do I get it again?"
alt_questions:
  - "Email me my licence key again"
  - "lost license code storage studio"
  - "resend activation code"
  - "Don't have your licence key? Email it to me"
  - "forgot my storage studio license"
short_answer: "Use Email me my licence key again in Settings → License, enter your purchase email and complete the check. The key is only ever sent to the registered address."
tags: ["license code", "lost key", "support"]
related: ["https://storagestudio.us/faq/licensing-payments/why-does-the-resend-message-say-if", "https://storagestudio.us/faq/licensing-payments/where-do-i-find-my-license-code"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# I lost my licence key — how do I get it again?

Use **Email me my licence key again** in **Settings → License** or the activation form. Enter the email address you bought Storage Studio with, complete the quick verification, and click **Email my licence key**.

For your safety, the key is only ever sent to the registered purchase address, never to a different one. The app always replies the same way — "If that address has a Storage Studio licence, we've just emailed it" — so check that inbox and its spam folder.