---
id: licensing-payments.is-the-unused-time-refunded-when-i-cancel
url: https://storagestudio.us/faq/licensing-payments/is-the-unused-time-refunded-when-i-cancel
category: "Licensing & payments"
subcategory: "Refunds, charges and disputes"
question: "Do I get money back for unused time when I cancel?"
alt_questions:
  - "prorated refund"
  - "refund remaining months annual"
  - "cancel annual plan refund"
  - "partial refund subscription"
short_answer: "No. Cancelling stops future charges and you keep access to the end of the paid period, but unused time isn't prorated or refunded."
tags: ["refunds", "cancel"]
related: ["https://storagestudio.us/faq/licensing-payments/how-do-i-cancel-my-subscription", "https://storagestudio.us/faq/licensing-payments/can-i-get-a-refund"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Do I get money back for unused time when I cancel?

No. Cancelling stops future charges, but the period you've already paid for isn't prorated or refunded. Instead, you keep full access until that period ends.

If there's a special circumstance, such as a billing error, email support@storagestudio.us. See [Terms of Service](https://storagestudio.us/legal/terms) §5.4–§5.5.