---
id: licensing-payments.still-past-due-after-updating-card
url: https://storagestudio.us/faq/licensing-payments/still-past-due-after-updating-card
category: "Licensing & payments"
subcategory: "Managing your subscription"
question: "I've paid — why does Storage Studio still show a payment notice?"
alt_questions:
  - "past due after paying"
  - "licence not updated after payment"
  - "fixed card but status unchanged"
  - "I updated my card — why does it still say past due?"
  - "renewal charged but app still says payment didn't go through"
  - "paid the invoice but the red notice is still there"
  - "Payment didn't go through after I paid"
  - "How do I make Storage Studio check my payment again?"
short_answer: "Storage Studio may not have checked yet — it re-checks about every 15 minutes and when you return to the app. Choose Check again on the notice or Refresh status in Settings → License. Only updated the card? Use Fix Payment to pay what's owed now."
tags: ["past due", "billing", "troubleshooting", "check again"]
related: ["https://storagestudio.us/faq/licensing-payments/my-payment-failed", "https://storagestudio.us/faq/licensing-payments/how-do-i-update-my-card", "https://storagestudio.us/faq/licensing-payments/what-does-payment-processing-mean"]
applies_to: "all"
wiki: https://storagestudio.us/wiki/fix-payment
last_reviewed: 2026-10-03
---

# I've paid — why does Storage Studio still show a payment notice?

Usually because Storage Studio hasn't checked since you paid. While a payment notice is showing, it checks again about every 15 minutes, and straight away when you switch back to the app — so after paying in your browser, coming back to Storage Studio is usually enough. To check right away, choose **Check again** on the notice, **I've paid — check again** on Home, or **Refresh status** in **Settings → License**.

If you only updated your card, the overdue amount may not have been paid yet — the new card is used at the next automatic try. Choose **Fix Payment** to pay it now.

If the notice turned blue and says **Payment processing**, your payment is on its way and just hasn't cleared — see [what Payment processing means](https://storagestudio.us/faq/licensing-payments/what-does-payment-processing-mean). Still stuck after a day? Email support@storagestudio.us.
