{"id":"licensing-payments.this-code-is-already-activated-on-a-different-mac","url":"/faq/licensing-payments/this-code-is-already-activated-on-a-different-mac","category":{"id":"licensing-payments","title":"Licensing & payments"},"subcategory":{"id":"macs","title":"Your licence and your Macs"},"question":"What does \"This code is already activated on a different Mac\" mean?","alt_questions":["license code already in use","code already activated another Mac","can't activate on new MacBook","activation refused different Mac"],"short_answer":"Your code is locked to the Mac where it was first activated. Reply to your activation email or contact support to release the lock, then activate on the new Mac.","answer_markdown":"Your License Code is locked to the Mac where it was first activated, and this is a different Mac. That protects your licence from being used by someone else.\n\nTo move it, reply to your activation email or contact support@storagestudio.us. We release the lock, and the next activation — from your new Mac — ties the code to that machine.","answer_html":"

Your License Code is locked to the Mac where it was first activated, and this is a different Mac. That protects your licence from being used by someone else.

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To move it, reply to your activation email or contact support@storagestudio.us. We release the lock, and the next activation — from your new Mac — ties the code to that machine.

","answer_text":"Your License Code is locked to the Mac where it was first activated, and this is a different Mac. That protects your licence from being used by someone else.\n\nTo move it, reply to your activation email or contact support@storagestudio.us. We release the lock, and the next activation — from your new Mac — ties the code to that machine.","tags":["license code","new mac","messages"],"related":[{"id":"licensing-payments.can-i-move-my-licence-to-a-new-mac","question":"How do I move my licence to a new Mac?","url":"/faq/licensing-payments/can-i-move-my-licence-to-a-new-mac"},{"id":"licensing-payments.how-many-macs-can-i-use-my-licence-on","question":"How many Macs can I use one Storage Studio licence on?","url":"/faq/licensing-payments/how-many-macs-can-i-use-my-licence-on"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"This code is already activated on a different Mac\" mean? — Storage Studio FAQ","description":"Your code is locked to the Mac where it was first activated. Reply to your activation email or contact support to release the lock, then activate on the new Mac.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Licensing & payments","path":"/faq/licensing-payments/"},{"name":"What does \"This code is already activated on a different Mac\" mean?","path":"/faq/licensing-payments/this-code-is-already-activated-on-a-different-mac"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/licensing-payments/this-code-is-already-activated-on-a-different-mac","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"This code is already activated on a different Mac\" mean?","alternateName":["license code already in use","code already activated another Mac","can't activate on new MacBook","activation refused different Mac"],"acceptedAnswer":{"@type":"Answer","text":"Your License Code is locked to the Mac where it was first activated, and this is a different Mac. That protects your licence from being used by someone else.\n\nTo move it, reply to your activation email or contact support@storagestudio.us. We release the lock, and the next activation — from your new Mac — ties the code to that machine.","url":"https://storagestudio.us/faq/licensing-payments/this-code-is-already-activated-on-a-different-mac"}}]},"fragment":"
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Licensing & payments · Your licence and your Macs

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What does "This code is already activated on a different Mac" mean?

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Short answer: Your code is locked to the Mac where it was first activated. Reply to your activation email or contact support to release the lock, then activate on the new Mac.

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Your License Code is locked to the Mac where it was first activated, and this is a different Mac. That protects your licence from being used by someone else.

\n

To move it, reply to your activation email or contact support@storagestudio.us. We release the lock, and the next activation — from your new Mac — ties the code to that machine.

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Last reviewed

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Related questions

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