{"id":"licensing-payments.what-do-the-licence-statuses-mean","url":"/faq/licensing-payments/what-do-the-licence-statuses-mean","category":{"id":"licensing-payments","title":"Licensing & payments"},"subcategory":{"id":"licence-status","title":"Licence status and offline use"},"question":"What do the licence statuses in Storage Studio mean?","alt_questions":["Licensed, Trial, Past due meaning","licence status colours","What does grace mean on my licence?","licence card states popover","status: invalid","What does Payment processing mean on my licence?","red payment notice meaning"],"short_answer":"Licensed means active; Trial shows days left; Payment didn't go through needs Fix Payment; Payment processing needs nothing; Payment needed means the subscription stopped; Working offline uses your saved licence.","answer_markdown":"Each status tells you where your plan stands and what, if anything, to do next.\n\n- **Licensed** (green): your plan is active.\n- **Trial**: days left in your free trial and its end date.\n- **Trial ended / Unlicensed**: activate a licence or choose a plan to continue.\n- **Payment didn't go through** (red notice, orange banner): a renewal failed but your licence is still active — use **Fix Payment**.\n- **Payment processing** (blue): a payment is clearing; there's nothing to do.\n- **Payment needed / Subscription ended**: the subscription stopped — **Fix Payment** or **Subscribe again**.\n- **Working offline**: your saved licence is in use because the licence server couldn't be reached recently.\n\nThe status in **Settings → License** tells you which applies. Nothing on your drives changes because of a status.","answer_html":"

Each status tells you where your plan stands and what, if anything, to do next.

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The status in Settings → License tells you which applies. Nothing on your drives changes because of a status.

","answer_text":"Each status tells you where your plan stands and what, if anything, to do next.\n\n- Licensed (green): your plan is active.\n- Trial: days left in your free trial and its end date.\n- Trial ended / Unlicensed: activate a licence or choose a plan to continue.\n- Payment didn't go through (red notice, orange banner): a renewal failed but your licence is still active — use Fix Payment.\n- Payment processing (blue): a payment is clearing; there's nothing to do.\n- Payment needed / Subscription ended: the subscription stopped — Fix Payment or Subscribe again.\n- Working offline: your saved licence is in use because the licence server couldn't be reached recently.\n\nThe status in Settings → License tells you which applies. Nothing on your drives changes because of a status.","tags":["status","license pane"],"related":[{"id":"licensing-payments.where-is-the-license-pane","question":"Where do I see my licence and plan details?","url":"/faq/licensing-payments/where-is-the-license-pane"},{"id":"licensing-payments.why-is-my-licence-inactive","question":"Why is my Storage Studio licence inactive?","url":"/faq/licensing-payments/why-is-my-licence-inactive"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What do the licence statuses in Storage Studio mean? — Storage Studio FAQ","description":"Licensed means active; Trial shows days left; Payment didn't go through needs Fix Payment; Payment processing needs nothing; Payment needed means the subscription stopped; Working offline uses your saved licence.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Licensing & payments","path":"/faq/licensing-payments/"},{"name":"What do the licence statuses in Storage Studio mean?","path":"/faq/licensing-payments/what-do-the-licence-statuses-mean"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/licensing-payments/what-do-the-licence-statuses-mean","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What do the licence statuses in Storage Studio mean?","alternateName":["Licensed, Trial, Past due meaning","licence status colours","What does grace mean on my licence?","licence card states popover","status: invalid","What does Payment processing mean on my licence?","red payment notice meaning"],"acceptedAnswer":{"@type":"Answer","text":"Each status tells you where your plan stands and what, if anything, to do next.\n\n- Licensed (green): your plan is active.\n- Trial: days left in your free trial and its end date.\n- Trial ended / Unlicensed: activate a licence or choose a plan to continue.\n- Payment didn't go through (red notice, orange banner): a renewal failed but your licence is still active — use Fix Payment.\n- Payment processing (blue): a payment is clearing; there's nothing to do.\n- Payment needed / Subscription ended: the subscription stopped — Fix Payment or Subscribe again.\n- Working offline: your saved licence is in use because the licence server couldn't be reached recently.\n\nThe status in Settings → License tells you which applies. Nothing on your drives changes because of a status.","url":"https://storagestudio.us/faq/licensing-payments/what-do-the-licence-statuses-mean"}}]},"fragment":"
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Licensing & payments · Licence status and offline use

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What do the licence statuses in Storage Studio mean?

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Short answer: Licensed means active; Trial shows days left; Payment didn't go through needs Fix Payment; Payment processing needs nothing; Payment needed means the subscription stopped; Working offline uses your saved licence.

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Each status tells you where your plan stands and what, if anything, to do next.

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  • Licensed (green): your plan is active.
  • Trial: days left in your free trial and its end date.
  • Trial ended / Unlicensed: activate a licence or choose a plan to continue.
  • Payment didn't go through (red notice, orange banner): a renewal failed but your licence is still active — use Fix Payment.
  • Payment processing (blue): a payment is clearing; there's nothing to do.
  • Payment needed / Subscription ended: the subscription stopped — Fix Payment or Subscribe again.
  • Working offline: your saved licence is in use because the licence server couldn't be reached recently.
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The status in Settings → License tells you which applies. Nothing on your drives changes because of a status.

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Last reviewed

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Related questions

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