{"id":"licensing-payments.what-does-fix-payment-do","url":"/faq/licensing-payments/what-does-fix-payment-do","category":{"id":"licensing-payments","title":"Licensing & payments"},"subcategory":{"id":"subscription","title":"Managing your subscription"},"question":"What does the Fix Payment button do?","alt_questions":["Fix Payment button","Where does Fix Payment take me?","Is the Fix Payment page safe?","Can I pay with a different card after a failed renewal?","pay overdue invoice storage studio","How do I pay a failed renewal?","Fix Payment opened a page with several invoices"],"short_answer":"Fix Payment opens a secure page for what's owed so you can pay it now, with any card. Storage Studio then re-checks and the notices clear by themselves once the payment lands.","answer_markdown":"**Fix Payment** opens a secure payment page in your browser for exactly what's owed, so you can pay it straight away — with the same card or a different one. You don't sign in, and Storage Studio never sees your card details.\n\nIf more than one payment is waiting (for example, Storage Studio and a Delta Trust plan), the page lists each one with its own **Pay** button, plus **Use a different card from now on**.\n\nAfter you pay, leave Storage Studio open: it checks again a few times over about ten minutes and the notices clear by themselves. **Check again** asks right away. If the page can't open, the app says so and suggests replying to any of our payment emails for a link.","answer_html":"<p><strong>Fix Payment</strong> opens a secure payment page in your browser for exactly what&#39;s owed, so you can pay it straight away — with the same card or a different one. You don&#39;t sign in, and Storage Studio never sees your card details.</p>\n<p>If more than one payment is waiting (for example, Storage Studio and a Delta Trust plan), the page lists each one with its own <strong>Pay</strong> button, plus <strong>Use a different card from now on</strong>.</p>\n<p>After you pay, leave Storage Studio open: it checks again a few times over about ten minutes and the notices clear by themselves. <strong>Check again</strong> asks right away. If the page can&#39;t open, the app says so and suggests replying to any of our payment emails for a link.</p>","answer_text":"Fix Payment opens a secure payment page in your browser for exactly what's owed, so you can pay it straight away — with the same card or a different one. You don't sign in, and Storage Studio never sees your card details.\n\nIf more than one payment is waiting (for example, Storage Studio and a Delta Trust plan), the page lists each one with its own Pay button, plus Use a different card from now on.\n\nAfter you pay, leave Storage Studio open: it checks again a few times over about ten minutes and the notices clear by themselves. Check again asks right away. If the page can't open, the app says so and suggests replying to any of our payment emails for a link.","tags":["fix payment","billing","payments"],"related":[{"id":"licensing-payments.my-payment-failed","question":"What happens if my subscription payment fails?","url":"/faq/licensing-payments/my-payment-failed"},{"id":"licensing-payments.still-past-due-after-updating-card","question":"I've paid — why does Storage Studio still show a payment notice?","url":"/faq/licensing-payments/still-past-due-after-updating-card"},{"id":"licensing-payments.how-do-i-update-my-card","question":"How do I update the card used for my subscription?","url":"/faq/licensing-payments/how-do-i-update-my-card"}],"applies_to":"all","wiki":"/wiki/fix-payment","last_reviewed":"2026-10-01","title":"What does the Fix Payment button do? — Storage Studio FAQ","description":"Fix Payment opens a secure page for what's owed so you can pay it now, with any card. Storage Studio then re-checks and the notices clear by themselves once the payment lands.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Licensing & payments","path":"/faq/licensing-payments/"},{"name":"What does the Fix Payment button do?","path":"/faq/licensing-payments/what-does-fix-payment-do"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/licensing-payments/what-does-fix-payment-do","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does the Fix Payment button do?","alternateName":["Fix Payment button","Where does Fix Payment take me?","Is the Fix Payment page safe?","Can I pay with a different card after a failed renewal?","pay overdue invoice storage studio","How do I pay a failed renewal?","Fix Payment opened a page with several invoices"],"acceptedAnswer":{"@type":"Answer","text":"Fix Payment opens a secure payment page in your browser for exactly what's owed, so you can pay it straight away — with the same card or a different one. You don't sign in, and Storage Studio never sees your card details.\n\nIf more than one payment is waiting (for example, Storage Studio and a Delta Trust plan), the page lists each one with its own Pay button, plus Use a different card from now on.\n\nAfter you pay, leave Storage Studio open: it checks again a few times over about ten minutes and the notices clear by themselves. Check again asks right away. If the page can't open, the app says so and suggests replying to any of our payment emails for a link.","url":"https://storagestudio.us/faq/licensing-payments/what-does-fix-payment-do"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li class=\"fl-open\"><a href=\"/faq/licensing-payments/\" aria-current=\"true\">Licensing &amp; payments</a> <span>131</span><ul><li><a href=\"/faq/licensing-payments/#free-trial\">The free trial</a> <span>16</span></li><li><a href=\"/faq/licensing-payments/#trial-extension\">Extending your trial and free offers</a> <span>10</span></li><li><a href=\"/faq/licensing-payments/#plans\">Plans and pricing</a> <span>8</span></li><li><a href=\"/faq/licensing-payments/#buying\">Buying, coupons and onboarding codes</a> <span>15</span></li><li><a href=\"/faq/licensing-payments/#activation\">Activating your licence</a> <span>16</span></li><li><a href=\"/faq/licensing-payments/#licence-key\">Your licence key</a> <span>5</span></li><li><a href=\"/faq/licensing-payments/#macs\">Your licence and your Macs</a> <span>7</span></li><li class=\"fl-on\"><a href=\"/faq/licensing-payments/#subscription\">Managing your subscription</a> <span>26</span></li><li><a href=\"/faq/licensing-payments/#refunds\">Refunds, charges and disputes</a> <span>7</span></li><li><a href=\"/faq/licensing-payments/#licence-status\">Licence status and offline use</a> <span>14</span></li><li><a href=\"/faq/licensing-payments/#inner-circle\">Inner Circle (founder) offer</a> <span>4</span></li><li><a href=\"/faq/licensing-payments/#versions\">Updates and Mac compatibility</a> <span>3</span></li></ul></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> <span>180</span></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a></li><li aria-current=\"page\">What does the Fix Payment button do?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> · <a href=\"/faq/licensing-payments/#subscription\">Managing your subscription</a></p>\n<h1>What does the Fix Payment button do?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> Fix Payment opens a secure page for what&#39;s owed so you can pay it now, with any card. Storage Studio then re-checks and the notices clear by themselves once the payment lands.</p>\n<div class=\"fl-answer\"><p><strong>Fix Payment</strong> opens a secure payment page in your browser for exactly what&#39;s owed, so you can pay it straight away — with the same card or a different one. You don&#39;t sign in, and Storage Studio never sees your card details.</p>\n<p>If more than one payment is waiting (for example, Storage Studio and a Delta Trust plan), the page lists each one with its own <strong>Pay</strong> button, plus <strong>Use a different card from now on</strong>.</p>\n<p>After you pay, leave Storage Studio open: it checks again a few times over about ten minutes and the notices clear by themselves. <strong>Check again</strong> asks right away. If the page can&#39;t open, the app says so and suggests replying to any of our payment emails for a link.</p></div>\n<p class=\"fl-guide\"><a href=\"/wiki/fix-payment\">Read the full guide →</a></p>\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/licensing-payments/my-payment-failed\">What happens if my subscription payment fails?</a></li><li><a href=\"/faq/licensing-payments/still-past-due-after-updating-card\">I&#39;ve paid — why does Storage Studio still show a payment notice?</a></li><li><a href=\"/faq/licensing-payments/how-do-i-update-my-card\">How do I update the card used for my subscription?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/licensing-payments/what-does-fix-payment-do.md\">Markdown</a> and <a href=\"/faq/licensing-payments/what-does-fix-payment-do.json\">JSON</a>.</p>\n</article></div></div></div>"}