{"id":"licensing-payments.when-does-the-trial-start-counting","url":"/faq/licensing-payments/when-does-the-trial-start-counting","category":{"id":"licensing-payments","title":"Licensing & payments"},"subcategory":{"id":"free-trial","title":"The free trial"},"question":"When does the free trial start counting down?","alt_questions":["Does the trial start when I download?","trial start date storage studio","Does the trial begin at install or first launch?","When did my trial begin?"],"short_answer":"It starts when you finish registering on first launch, not at download or install, and then counts calendar days whether or not the Mac is on.","answer_markdown":"The trial starts when you finish registering on first launch — after you enter your details and the email code checks out. Downloading or installing the app doesn't start it.\n\nFrom then on it counts calendar days, so it keeps counting whether or not your Mac is switched on. The start and end dates are shown in **Settings → License**.","answer_html":"<p>The trial starts when you finish registering on first launch — after you enter your details and the email code checks out. Downloading or installing the app doesn&#39;t start it.</p>\n<p>From then on it counts calendar days, so it keeps counting whether or not your Mac is switched on. The start and end dates are shown in <strong>Settings → License</strong>.</p>","answer_text":"The trial starts when you finish registering on first launch — after you enter your details and the email code checks out. Downloading or installing the app doesn't start it.\n\nFrom then on it counts calendar days, so it keeps counting whether or not your Mac is switched on. The start and end dates are shown in Settings → License.","tags":["trial","trial length"],"related":[{"id":"licensing-payments.how-long-is-the-free-trial","question":"How long does the Storage Studio free trial last?","url":"/faq/licensing-payments/how-long-is-the-free-trial"},{"id":"licensing-payments.how-do-i-start-the-free-trial","question":"How do I start the free trial?","url":"/faq/licensing-payments/how-do-i-start-the-free-trial"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"When does the free trial start counting down? — Storage Studio FAQ","description":"It starts when you finish registering on first launch, not at download or install, and then counts calendar days whether or not the Mac is on.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Licensing & payments","path":"/faq/licensing-payments/"},{"name":"When does the free trial start counting down?","path":"/faq/licensing-payments/when-does-the-trial-start-counting"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/licensing-payments/when-does-the-trial-start-counting","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"When does the free trial start counting down?","alternateName":["Does the trial start when I download?","trial start date storage studio","Does the trial begin at install or first launch?","When did my trial begin?"],"acceptedAnswer":{"@type":"Answer","text":"The trial starts when you finish registering on first launch — after you enter your details and the email code checks out. Downloading or installing the app doesn't start it.\n\nFrom then on it counts calendar days, so it keeps counting whether or not your Mac is switched on. The start and end dates are shown in Settings → License.","url":"https://storagestudio.us/faq/licensing-payments/when-does-the-trial-start-counting"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li><a href=\"/faq/moving-folders/\">Moving folders</a> <span>144</span></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li class=\"fl-open\"><a href=\"/faq/licensing-payments/\" aria-current=\"true\">Licensing &amp; payments</a> <span>131</span><ul><li class=\"fl-on\"><a href=\"/faq/licensing-payments/#free-trial\">The free trial</a> <span>16</span></li><li><a href=\"/faq/licensing-payments/#trial-extension\">Extending your trial and free offers</a> <span>10</span></li><li><a href=\"/faq/licensing-payments/#plans\">Plans and pricing</a> <span>8</span></li><li><a href=\"/faq/licensing-payments/#buying\">Buying, coupons and onboarding codes</a> <span>15</span></li><li><a href=\"/faq/licensing-payments/#activation\">Activating your licence</a> <span>16</span></li><li><a href=\"/faq/licensing-payments/#licence-key\">Your licence key</a> <span>5</span></li><li><a href=\"/faq/licensing-payments/#macs\">Your licence and your Macs</a> <span>7</span></li><li><a href=\"/faq/licensing-payments/#subscription\">Managing your subscription</a> <span>26</span></li><li><a href=\"/faq/licensing-payments/#refunds\">Refunds, charges and disputes</a> <span>7</span></li><li><a href=\"/faq/licensing-payments/#licence-status\">Licence status and offline use</a> <span>14</span></li><li><a href=\"/faq/licensing-payments/#inner-circle\">Inner Circle (founder) offer</a> <span>4</span></li><li><a href=\"/faq/licensing-payments/#versions\">Updates and Mac compatibility</a> <span>3</span></li></ul></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> <span>180</span></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a></li><li aria-current=\"page\">When does the free trial start counting down?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> · <a href=\"/faq/licensing-payments/#free-trial\">The free trial</a></p>\n<h1>When does the free trial start counting down?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> It starts when you finish registering on first launch, not at download or install, and then counts calendar days whether or not the Mac is on.</p>\n<div class=\"fl-answer\"><p>The trial starts when you finish registering on first launch — after you enter your details and the email code checks out. Downloading or installing the app doesn&#39;t start it.</p>\n<p>From then on it counts calendar days, so it keeps counting whether or not your Mac is switched on. The start and end dates are shown in <strong>Settings → License</strong>.</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/licensing-payments/how-long-is-the-free-trial\">How long does the Storage Studio free trial last?</a></li><li><a href=\"/faq/licensing-payments/how-do-i-start-the-free-trial\">How do I start the free trial?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/licensing-payments/when-does-the-trial-start-counting.md\">Markdown</a> and <a href=\"/faq/licensing-payments/when-does-the-trial-start-counting.json\">JSON</a>.</p>\n</article></div></div></div>"}