---
id: licensing-payments.will-i-get-emails-about-a-failed-payment
url: https://storagestudio.us/faq/licensing-payments/will-i-get-emails-about-a-failed-payment
category: "Licensing & payments"
subcategory: "Managing your subscription"
question: "Will I get emails if a payment doesn't go through?"
alt_questions:
  - "payment reminder email storage studio"
  - "This link has expired payment email"
  - "stop payment reminder emails"
  - "unsubscribe from payment reminders"
  - "Is the payment email genuine?"
short_answer: "You may get emails with a button to a secure page listing what's owed. Expired link? Use the latest email or Fix Payment in the app. You can unsubscribe from reminders."
tags: ["email", "billing", "fix payment"]
related: ["https://storagestudio.us/faq/licensing-payments/what-does-fix-payment-do", "https://storagestudio.us/faq/licensing-payments/my-payment-failed"]
applies_to: "all"
wiki: https://storagestudio.us/wiki/fix-payment
last_reviewed: 2026-10-01
---

# Will I get emails if a payment doesn't go through?

You may. A payment email has one button that opens a secure page listing what's waiting to be paid, each with its own **Pay** button, plus **Use a different card from now on**. You can always skip the email and use **Fix Payment** in the app instead.

Links in these emails stop working after a while. If one says **This link has expired**, use the latest email or **Fix Payment** in Storage Studio — nothing was changed.

You can stop the reminder emails with the unsubscribe link in them; we'll still email you before anything changes on your account. We never ask for card details by email or chat — see [is it safe to pay](https://storagestudio.us/faq/licensing-payments/is-checkout-secure).