{"id":"moving-folders.the-drive-stopped-responding-during-a-move","url":"/faq/moving-folders/the-drive-stopped-responding-during-a-move","category":{"id":"moving-folders","title":"Moving folders"},"subcategory":{"id":"messages-and-problems","title":"Messages and problems"},"question":"What does \"The drive stopped responding\" mean during a move?","alt_questions":["Drive stopped responding while copying","Move failed drive unresponsive","External SSD keeps hanging during transfers","The drive became unavailable while moving"],"short_answer":"The fast drive stopped answering mid-copy, often from a loose cable, an underpowered hub or overheating. Your original is safe. Reconnect it directly to your Mac, try another cable or port if it repeats, and start the move again.","answer_markdown":"The fast drive stopped answering partway through the copy — often a loose cable, a hub that can't supply enough power, or the drive overheating. The move stopped and your original is safe.\n\nWhat to do:\n\n1. Reconnect the drive, ideally directly to your Mac rather than through a hub.\n2. Try a different cable or port if it happens again.\n3. Start the move again.\n\nIf it keeps happening, lower **Parallel transfers** in Data Parking's gear, and check the drive's health. See [external drives](/faq/external-drives/).","answer_html":"

The fast drive stopped answering partway through the copy — often a loose cable, a hub that can't supply enough power, or the drive overheating. The move stopped and your original is safe.

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What to do:

\n
  1. Reconnect the drive, ideally directly to your Mac rather than through a hub.
  2. Try a different cable or port if it happens again.
  3. Start the move again.
\n

If it keeps happening, lower Parallel transfers in Data Parking's gear, and check the drive's health. See external drives.

","answer_text":"The fast drive stopped answering partway through the copy — often a loose cable, a hub that can't supply enough power, or the drive overheating. The move stopped and your original is safe.\n\nWhat to do:\n\n1. Reconnect the drive, ideally directly to your Mac rather than through a hub.\n2. Try a different cable or port if it happens again.\n3. Start the move again.\n\nIf it keeps happening, lower Parallel transfers in Data Parking's gear, and check the drive's health. See external drives.","tags":["message","drive","unresponsive"],"related":[{"id":"moving-folders.what-happens-if-the-drive-disconnects-during-a-move","question":"What happens if my external drive disconnects during a move?","url":"/faq/moving-folders/what-happens-if-the-drive-disconnects-during-a-move"},{"id":"moving-folders.how-do-i-change-data-parking-settings","question":"What settings does the gear in Data Parking control?","url":"/faq/moving-folders/how-do-i-change-data-parking-settings"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What does \"The drive stopped responding\" mean during a move? — Storage Studio FAQ","description":"The fast drive stopped answering mid-copy, often from a loose cable, an underpowered hub or overheating. Your original is safe. Reconnect it directly to your Mac, try another cable or port if it repeats, and start the move again.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Moving folders","path":"/faq/moving-folders/"},{"name":"What does \"The drive stopped responding\" mean during a move?","path":"/faq/moving-folders/the-drive-stopped-responding-during-a-move"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/moving-folders/the-drive-stopped-responding-during-a-move","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What does \"The drive stopped responding\" mean during a move?","alternateName":["Drive stopped responding while copying","Move failed drive unresponsive","External SSD keeps hanging during transfers","The drive became unavailable while moving"],"acceptedAnswer":{"@type":"Answer","text":"The fast drive stopped answering partway through the copy — often a loose cable, a hub that can't supply enough power, or the drive overheating. The move stopped and your original is safe.\n\nWhat to do:\n\n1. Reconnect the drive, ideally directly to your Mac rather than through a hub.\n2. Try a different cable or port if it happens again.\n3. Start the move again.\n\nIf it keeps happening, lower Parallel transfers in Data Parking's gear, and check the drive's health. See external drives.","url":"https://storagestudio.us/faq/moving-folders/the-drive-stopped-responding-during-a-move"}}]},"fragment":"
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Moving folders · Messages and problems

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What does "The drive stopped responding" mean during a move?

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Short answer: The fast drive stopped answering mid-copy, often from a loose cable, an underpowered hub or overheating. Your original is safe. Reconnect it directly to your Mac, try another cable or port if it repeats, and start the move again.

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The fast drive stopped answering partway through the copy — often a loose cable, a hub that can't supply enough power, or the drive overheating. The move stopped and your original is safe.

\n

What to do:

\n
  1. Reconnect the drive, ideally directly to your Mac rather than through a hub.
  2. Try a different cable or port if it happens again.
  3. Start the move again.
\n

If it keeps happening, lower Parallel transfers in Data Parking's gear, and check the drive's health. See external drives.

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Last reviewed

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Related questions

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Also available as Markdown and JSON.

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