{"id":"moving-folders.what-is-a-broken-relocation","url":"/faq/moving-folders/what-is-a-broken-relocation","category":{"id":"moving-folders","title":"Moving folders"},"subcategory":{"id":"messages-and-problems","title":"Messages and problems"},"question":"What is a broken relocation and how do I fix it?","alt_questions":["Broken shortcut after moving","Link points to nothing","Moved folder won't open","relocated folder missing on drive","How do I clean up a dead link?"],"short_answer":"It's a moved folder whose link and data no longer match — the data is missing, the link is missing, or the drive folder is empty. Reconnect the drive first; if it's genuinely broken, the Relocated panel's Delete chip cleans up the leftovers in one step.","answer_markdown":"A broken relocation is a moved folder where the link and the data no longer line up: a link whose data on the drive can't be found, data on the drive with no link left at the original place, or an empty folder on the drive.\n\nThe most common cause is simply that the drive is unplugged — reconnect it and the links work again. Otherwise it usually means something was changed on the drive outside Storage Studio.\n\nIn **What's Using Space → Relocated**, a broken row shows a red warning and a **Delete** chip. Its confirmation is tailored to the case and cleans up the leftover data, the dead link and Storage Studio's record in one step. Read it carefully: if the data is only on the drive, deleting removes it.\n\nSee [the Relocated panel](/faq/freeing-space/).","answer_html":"<p>A broken relocation is a moved folder where the link and the data no longer line up: a link whose data on the drive can&#39;t be found, data on the drive with no link left at the original place, or an empty folder on the drive.</p>\n<p>The most common cause is simply that the drive is unplugged — reconnect it and the links work again. Otherwise it usually means something was changed on the drive outside Storage Studio.</p>\n<p>In <strong>What&#39;s Using Space → Relocated</strong>, a broken row shows a red warning and a <strong>Delete</strong> chip. Its confirmation is tailored to the case and cleans up the leftover data, the dead link and Storage Studio&#39;s record in one step. Read it carefully: if the data is only on the drive, deleting removes it.</p>\n<p>See <a href=\"/faq/freeing-space/\">the Relocated panel</a>.</p>","answer_text":"A broken relocation is a moved folder where the link and the data no longer line up: a link whose data on the drive can't be found, data on the drive with no link left at the original place, or an empty folder on the drive.\n\nThe most common cause is simply that the drive is unplugged — reconnect it and the links work again. Otherwise it usually means something was changed on the drive outside Storage Studio.\n\nIn What's Using Space → Relocated, a broken row shows a red warning and a Delete chip. Its confirmation is tailored to the case and cleans up the leftover data, the dead link and Storage Studio's record in one step. Read it carefully: if the data is only on the drive, deleting removes it.\n\nSee the Relocated panel.","tags":["broken","links","relocated"],"related":[{"id":"moving-folders.can-i-rename-or-reorganise-moved-files-on-the-drive","question":"Can I rename or reorganise moved files directly on the fast drive?","url":"/faq/moving-folders/can-i-rename-or-reorganise-moved-files-on-the-drive"},{"id":"moving-folders.the-original-place-is-gone","question":"What does \"The original place is gone\" mean after a move?","url":"/faq/moving-folders/the-original-place-is-gone"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What is a broken relocation and how do I fix it? — Storage Studio FAQ","description":"It's a moved folder whose link and data no longer match — the data is missing, the link is missing, or the drive folder is empty. Reconnect the drive first; if it's genuinely broken, the Relocated panel's Delete chip cleans up the leftovers in one step.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Moving folders","path":"/faq/moving-folders/"},{"name":"What is a broken relocation and how do I fix it?","path":"/faq/moving-folders/what-is-a-broken-relocation"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/moving-folders/what-is-a-broken-relocation","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What is a broken relocation and how do I fix it?","alternateName":["Broken shortcut after moving","Link points to nothing","Moved folder won't open","relocated folder missing on drive","How do I clean up a dead link?"],"acceptedAnswer":{"@type":"Answer","text":"A broken relocation is a moved folder where the link and the data no longer line up: a link whose data on the drive can't be found, data on the drive with no link left at the original place, or an empty folder on the drive.\n\nThe most common cause is simply that the drive is unplugged — reconnect it and the links work again. Otherwise it usually means something was changed on the drive outside Storage Studio.\n\nIn What's Using Space → Relocated, a broken row shows a red warning and a Delete chip. Its confirmation is tailored to the case and cleans up the leftover data, the dead link and Storage Studio's record in one step. Read it carefully: if the data is only on the drive, deleting removes it.\n\nSee the Relocated panel.","url":"https://storagestudio.us/faq/moving-folders/what-is-a-broken-relocation"}}]},"fragment":"<div class=\"wrap fl-wrap\"><div class=\"fl-layout\"><aside class=\"fl-side\" aria-label=\"FAQ topics\"><details open><summary>All topics</summary><ul class=\"fl-tree\"><li><a href=\"/faq/getting-started/\">Getting started</a> <span>70</span></li><li><a href=\"/faq/freeing-space/\">Freeing up space</a> <span>182</span></li><li class=\"fl-open\"><a href=\"/faq/moving-folders/\" aria-current=\"true\">Moving folders</a> <span>144</span><ul><li><a href=\"/faq/moving-folders/#basics\">How moving folders works</a> <span>24</span></li><li><a href=\"/faq/moving-folders/#data-parking\">Data Parking (the two-pane mover)</a> <span>37</span></li><li><a href=\"/faq/moving-folders/#whats-using-space-moves\">Moving from What&#39;s Using Space</a> <span>3</span></li><li><a href=\"/faq/moving-folders/#moving-back\">Moving folders back</a> <span>9</span></li><li><a href=\"/faq/moving-folders/#safety-verification\">Safety and verification</a> <span>11</span></li><li><a href=\"/faq/moving-folders/#folders-in-use\">Folders an app is using</a> <span>7</span></li><li><a href=\"/faq/moving-folders/#drive-and-interruptions\">Drive disconnects and interrupted moves</a> <span>5</span></li><li><a href=\"/faq/moving-folders/#rules\">Rules and Auto Rules</a> <span>18</span></li><li><a href=\"/faq/moving-folders/#specific-folders\">Moving specific folders</a> <span>14</span></li><li><a href=\"/faq/moving-folders/#cloud-destinations\">Moving folders to a cloud account</a> <span>6</span></li><li class=\"fl-on\"><a href=\"/faq/moving-folders/#messages-and-problems\">Messages and problems</a> <span>10</span></li></ul></li><li><a href=\"/faq/apps/\">Apps</a> <span>146</span></li><li><a href=\"/faq/external-drives/\">External drives</a> <span>169</span></li><li><a href=\"/faq/finder-location/\">Finding things in Finder</a> <span>70</span></li><li><a href=\"/faq/cloud-accounts/\">Cloud accounts</a> <span>158</span></li><li><a href=\"/faq/icloud/\">iCloud &amp; iCloud Photos</a> <span>168</span></li><li><a href=\"/faq/data-transfers/\">Data Transfers</a> <span>119</span></li><li><a href=\"/faq/backups/\">Backups &amp; restore points</a> <span>126</span></li><li><a href=\"/faq/delta-drive/\">Delta Drive, Delta Trust &amp; My Drive</a> <span>125</span></li><li><a href=\"/faq/bridge-devices/\">Bridge &amp; your devices</a> <span>111</span></li><li><a href=\"/faq/duplicates/\">Duplicate files</a> <span>74</span></li><li><a href=\"/faq/junk-yard/\">Junk Yard</a> <span>113</span></li><li><a href=\"/faq/tuhi-assistant/\">Tuhi, your storage assistant</a> <span>105</span></li><li><a href=\"/faq/settings/\">Settings &amp; keep-time</a> <span>88</span></li><li><a href=\"/faq/performance-battery/\">Performance &amp; battery</a> <span>62</span></li><li><a href=\"/faq/privacy-safety/\">Privacy &amp; safety</a> <span>85</span></li><li><a href=\"/faq/licensing-payments/\">Licensing &amp; payments</a> <span>131</span></li><li><a href=\"/faq/troubleshooting/\">Troubleshooting &amp; messages</a> <span>180</span></li><li><a href=\"/faq/comparisons/\">Comparisons &amp; alternatives</a> <span>75</span></li><li><a href=\"/faq/mac-storage-basics/\">Mac storage basics</a> <span>315</span></li></ul></details></aside><div class=\"fl-main\"><nav class=\"fl-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"/\">Home</a></li><li><a href=\"/faq/\">FAQ</a></li><li><a href=\"/faq/moving-folders/\">Moving folders</a></li><li aria-current=\"page\">What is a broken relocation and how do I fix it?</li></ol></nav>\n<form class=\"fl-search\" action=\"/faq/search\" method=\"get\" role=\"search\" data-fl-search>\n<label class=\"fl-visually-hidden\" for=\"fl-q\">Search the FAQ</label>\n<input id=\"fl-q\" type=\"search\" name=\"q\" value=\"\" placeholder=\"Search 2,816 questions…\" autocomplete=\"off\" spellcheck=\"false\">\n<button type=\"submit\">Search</button>\n<div class=\"fl-suggest\" role=\"listbox\" hidden></div>\n</form>\n<article class=\"fl-entry\">\n<p class=\"eyebrow fl-eyebrow\"><a href=\"/faq/moving-folders/\">Moving folders</a> · <a href=\"/faq/moving-folders/#messages-and-problems\">Messages and problems</a></p>\n<h1>What is a broken relocation and how do I fix it?</h1>\n<p class=\"fl-short\"><strong>Short answer:</strong> It&#39;s a moved folder whose link and data no longer match — the data is missing, the link is missing, or the drive folder is empty. Reconnect the drive first; if it&#39;s genuinely broken, the Relocated panel&#39;s Delete chip cleans up the leftovers in one step.</p>\n<div class=\"fl-answer\"><p>A broken relocation is a moved folder where the link and the data no longer line up: a link whose data on the drive can&#39;t be found, data on the drive with no link left at the original place, or an empty folder on the drive.</p>\n<p>The most common cause is simply that the drive is unplugged — reconnect it and the links work again. Otherwise it usually means something was changed on the drive outside Storage Studio.</p>\n<p>In <strong>What&#39;s Using Space → Relocated</strong>, a broken row shows a red warning and a <strong>Delete</strong> chip. Its confirmation is tailored to the case and cleans up the leftover data, the dead link and Storage Studio&#39;s record in one step. Read it carefully: if the data is only on the drive, deleting removes it.</p>\n<p>See <a href=\"/faq/freeing-space/\">the Relocated panel</a>.</p></div>\n\n<p class=\"fl-meta\">Last reviewed <time datetime=\"2026-10-01\">October 1, 2026</time></p>\n\n<section class=\"fl-related\"><h2>Related questions</h2><ul><li><a href=\"/faq/moving-folders/can-i-rename-or-reorganise-moved-files-on-the-drive\">Can I rename or reorganise moved files directly on the fast drive?</a></li><li><a href=\"/faq/moving-folders/the-original-place-is-gone\">What does &quot;The original place is gone&quot; mean after a move?</a></li></ul></section>\n<p class=\"fl-formats\">Also available as <a href=\"/faq/moving-folders/what-is-a-broken-relocation.md\">Markdown</a> and <a href=\"/faq/moving-folders/what-is-a-broken-relocation.json\">JSON</a>.</p>\n</article></div></div></div>"}