---
id: privacy-safety.does-storage-studio-share-data-with-resellers
url: https://storagestudio.us/faq/privacy-safety/does-storage-studio-share-data-with-resellers
category: "Privacy & safety"
subcategory: "Your data, uninstalling and your rights"
question: "If I bought Storage Studio through a partner or reseller, what do they see?"
alt_questions:
  - "Does a reseller get my personal data?"
  - "Partner purchase privacy storage studio"
  - "What does the company I bought from know about my usage?"
  - "Does my partner know when I cancel?"
  - "Does my reseller see my payments?"
short_answer: "Never your files or usage. A partner sees only your email and events on the plan they look after — purchase, renewal, a failed payment, refund or cancellation — never your card or anything from your Mac."
tags: ["partners", "resellers", "privacy"]
related: ["https://storagestudio.us/faq/privacy-safety/does-storage-studio-sell-my-data", "https://storagestudio.us/faq/privacy-safety/how-do-i-ask-for-my-data-to-be-deleted", "https://storagestudio.us/faq/licensing-payments/why-does-my-email-mention-a-partner"]
applies_to: "all"
last_reviewed: 2026-10-03
---

# If I bought Storage Studio through a partner or reseller, what do they see?

Your files and how you use the app are never shared — they don't reach Storage Studio's servers in the first place.

What a partner does see is limited to the account they look after: your email address, and when something happens to your plan — a purchase, a renewal, a payment that didn't go through, a refund or a cancellation — with the product and plan in words. They never see your card, your invoices' details or anything from your Mac. A partner who bills you directly also sees the plan and renewal dates they're billing for. Partners have their own privacy notice covering a purchase or referral through them.

For anything specific to your purchase, ask the partner, or email **support@storagestudio.us** with “Privacy request” in the subject.