{"id":"privacy-safety.how-do-i-ask-for-my-data-to-be-deleted","url":"/faq/privacy-safety/how-do-i-ask-for-my-data-to-be-deleted","category":{"id":"privacy-safety","title":"Privacy & safety"},"subcategory":{"id":"your-data-and-rights","title":"Your data, uninstalling and your rights"},"question":"How do I ask Storage Studio to delete my personal data?","alt_questions":["Delete my account data storage studio","GDPR request Storage Studio","How do I exercise my privacy rights?","Can you erase my email from your records?","Request a copy of my data"],"short_answer":"Email support@storagestudio.us from your registered address with “Privacy request” or “Delete my data” in the subject. The team verifies it's you and aims to reply within 30 days; some purchase records are kept for tax law.","answer_markdown":"Email **support@storagestudio.us** from the address you registered or purchased with, with “Privacy request” or “Delete my data” in the subject. The team will verify it's you before acting, and aims to respond within 30 days.\n\nYour files were never on our servers, so there's nothing of that kind to delete. What we hold is limited to things like your registration or purchase email, licence records and the anonymous totals. Some purchase records must be kept for tax and audit reasons; the [Privacy Policy](/legal/privacy) explains which and for how long.\n\nTo remove what's on your Mac, use the [Uninstall wizard](/manual/uninstall).","answer_html":"

Email support@storagestudio.us from the address you registered or purchased with, with “Privacy request” or “Delete my data” in the subject. The team will verify it's you before acting, and aims to respond within 30 days.

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Your files were never on our servers, so there's nothing of that kind to delete. What we hold is limited to things like your registration or purchase email, licence records and the anonymous totals. Some purchase records must be kept for tax and audit reasons; the Privacy Policy explains which and for how long.

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To remove what's on your Mac, use the Uninstall wizard.

","answer_text":"Email support@storagestudio.us from the address you registered or purchased with, with “Privacy request” or “Delete my data” in the subject. The team will verify it's you before acting, and aims to respond within 30 days.\n\nYour files were never on our servers, so there's nothing of that kind to delete. What we hold is limited to things like your registration or purchase email, licence records and the anonymous totals. Some purchase records must be kept for tax and audit reasons; the Privacy Policy explains which and for how long.\n\nTo remove what's on your Mac, use the Uninstall wizard.","tags":["data deletion","privacy rights","gdpr"],"related":[{"id":"privacy-safety.where-are-the-privacy-policy-and-terms","question":"Where can I read Storage Studio's Privacy Policy and Terms?","url":"/faq/privacy-safety/where-are-the-privacy-policy-and-terms"},{"id":"getting-started.how-do-i-uninstall-storage-studio","question":"How do I uninstall Storage Studio?","url":"/faq/getting-started/how-do-i-uninstall-storage-studio"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"How do I ask Storage Studio to delete my personal data? — Storage Studio FAQ","description":"Email support@storagestudio.us from your registered address with “Privacy request” or “Delete my data” in the subject. The team verifies it's you and aims to reply within 30 days; some purchase records are kept for tax law.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Privacy & safety","path":"/faq/privacy-safety/"},{"name":"How do I ask Storage Studio to delete my personal data?","path":"/faq/privacy-safety/how-do-i-ask-for-my-data-to-be-deleted"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/privacy-safety/how-do-i-ask-for-my-data-to-be-deleted","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"How do I ask Storage Studio to delete my personal data?","alternateName":["Delete my account data storage studio","GDPR request Storage Studio","How do I exercise my privacy rights?","Can you erase my email from your records?","Request a copy of my data"],"acceptedAnswer":{"@type":"Answer","text":"Email support@storagestudio.us from the address you registered or purchased with, with “Privacy request” or “Delete my data” in the subject. The team will verify it's you before acting, and aims to respond within 30 days.\n\nYour files were never on our servers, so there's nothing of that kind to delete. What we hold is limited to things like your registration or purchase email, licence records and the anonymous totals. Some purchase records must be kept for tax and audit reasons; the Privacy Policy explains which and for how long.\n\nTo remove what's on your Mac, use the Uninstall wizard.","url":"https://storagestudio.us/faq/privacy-safety/how-do-i-ask-for-my-data-to-be-deleted"}}]},"fragment":"
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Privacy & safety · Your data, uninstalling and your rights

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How do I ask Storage Studio to delete my personal data?

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Short answer: Email support@storagestudio.us from your registered address with “Privacy request” or “Delete my data” in the subject. The team verifies it's you and aims to reply within 30 days; some purchase records are kept for tax law.

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Email support@storagestudio.us from the address you registered or purchased with, with “Privacy request” or “Delete my data” in the subject. The team will verify it's you before acting, and aims to respond within 30 days.

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Your files were never on our servers, so there's nothing of that kind to delete. What we hold is limited to things like your registration or purchase email, licence records and the anonymous totals. Some purchase records must be kept for tax and audit reasons; the Privacy Policy explains which and for how long.

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To remove what's on your Mac, use the Uninstall wizard.

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Last reviewed

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Related questions

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Also available as Markdown and JSON.

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