{"id":"privacy-safety.how-do-i-turn-off-usage-and-crash-reports","url":"/faq/privacy-safety/how-do-i-turn-off-usage-and-crash-reports","category":{"id":"privacy-safety","title":"Privacy & safety"},"subcategory":{"id":"what-leaves-your-mac","title":"What leaves your Mac"},"question":"How do I turn off usage and crash reports in Storage Studio?","alt_questions":["Turn off crash reports Storage Studio","Does Storage Studio send usage data without asking in the EU?","Stop Storage Studio sending analytics","Send usage and crash reports switch","I'm in Germany, does Storage Studio collect data?"],"short_answer":"Turn off Send usage and crash reports in Settings → Privacy — one switch over every optional report. It's on by default except in the EU, the UK and Switzerland, where Storage Studio asks first and sends nothing until you answer.","answer_markdown":"Turn off **Send usage and crash reports** in **Settings → Privacy**. It's one switch over every optional report — crash reports, performance figures, usage events and a storage summary. Storage Studio works the same with it on or off, and licence checks and updates are not affected.\n\n- **On by default, except in the European Union, the UK and Switzerland.** There, Storage Studio asks the first time and sends nothing until you answer.\n- **Turning it off** stops reports at once. Anything not yet sent is discarded, and the storage summary we held for your Mac is deleted.\n- **Consent & Legal** shows your answer and when you gave it.\n\nSee [the Privacy Policy](/legal/privacy).","answer_html":"

Turn off Send usage and crash reports in Settings → Privacy. It's one switch over every optional report — crash reports, performance figures, usage events and a storage summary. Storage Studio works the same with it on or off, and licence checks and updates are not affected.

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See the Privacy Policy.

","answer_text":"Turn off Send usage and crash reports in Settings → Privacy. It's one switch over every optional report — crash reports, performance figures, usage events and a storage summary. Storage Studio works the same with it on or off, and licence checks and updates are not affected.\n\n- On by default, except in the European Union, the UK and Switzerland. There, Storage Studio asks the first time and sends nothing until you answer.\n- Turning it off stops reports at once. Anything not yet sent is discarded, and the storage summary we held for your Mac is deleted.\n- Consent & Legal shows your answer and when you gave it.\n\nSee the Privacy Policy.","tags":["privacy","crash reports","usage","settings"],"related":[{"id":"privacy-safety.where-are-the-privacy-policy-and-terms","question":"Where can I read Storage Studio's Privacy Policy and Terms?","url":"/faq/privacy-safety/where-are-the-privacy-policy-and-terms"}],"applies_to":"all","last_reviewed":"2026-10-29","title":"How do I turn off usage and crash reports in Storage Studio? — Storage Studio FAQ","description":"Turn off Send usage and crash reports in Settings → Privacy — one switch over every optional report. It's on by default except in the EU, the UK and Switzerland, where Storage Studio asks first and sends nothing until you answer.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Privacy & safety","path":"/faq/privacy-safety/"},{"name":"How do I turn off usage and crash reports in Storage Studio?","path":"/faq/privacy-safety/how-do-i-turn-off-usage-and-crash-reports"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/privacy-safety/how-do-i-turn-off-usage-and-crash-reports","inLanguage":"en","dateModified":"2026-10-29","mainEntity":[{"@type":"Question","name":"How do I turn off usage and crash reports in Storage Studio?","alternateName":["Turn off crash reports Storage Studio","Does Storage Studio send usage data without asking in the EU?","Stop Storage Studio sending analytics","Send usage and crash reports switch","I'm in Germany, does Storage Studio collect data?"],"acceptedAnswer":{"@type":"Answer","text":"Turn off Send usage and crash reports in Settings → Privacy. It's one switch over every optional report — crash reports, performance figures, usage events and a storage summary. Storage Studio works the same with it on or off, and licence checks and updates are not affected.\n\n- On by default, except in the European Union, the UK and Switzerland. There, Storage Studio asks the first time and sends nothing until you answer.\n- Turning it off stops reports at once. Anything not yet sent is discarded, and the storage summary we held for your Mac is deleted.\n- Consent & Legal shows your answer and when you gave it.\n\nSee the Privacy Policy.","url":"https://storagestudio.us/faq/privacy-safety/how-do-i-turn-off-usage-and-crash-reports"}}]},"fragment":"
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Privacy & safety · What leaves your Mac

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How do I turn off usage and crash reports in Storage Studio?

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Short answer: Turn off Send usage and crash reports in Settings → Privacy — one switch over every optional report. It's on by default except in the EU, the UK and Switzerland, where Storage Studio asks first and sends nothing until you answer.

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Turn off Send usage and crash reports in Settings → Privacy. It's one switch over every optional report — crash reports, performance figures, usage events and a storage summary. Storage Studio works the same with it on or off, and licence checks and updates are not affected.

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  • On by default, except in the European Union, the UK and Switzerland. There, Storage Studio asks the first time and sends nothing until you answer.
  • Turning it off stops reports at once. Anything not yet sent is discarded, and the storage summary we held for your Mac is deleted.
  • Consent & Legal shows your answer and when you gave it.
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See the Privacy Policy.

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Last reviewed

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Related questions

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