{"id":"privacy-safety.what-happens-to-feedback-i-send","url":"/faq/privacy-safety/what-happens-to-feedback-i-send","category":{"id":"privacy-safety","title":"Privacy & safety"},"subcategory":{"id":"what-leaves-your-mac","title":"What leaves your Mac"},"question":"What happens to the details I enter in Share Your Experience?","alt_questions":["Why does Share Your Experience ask for my phone number?","Is my feedback read by a person?","Do I have to verify my email to send feedback?","storage studio feedback privacy","Where does a bug report go?"],"short_answer":"It goes to the team inbox and is read by a person. You give a name and verified email, plus an optional mobile number you can leave blank. Only what you type into the form is sent.","answer_markdown":"Your submission goes to the team inbox, where a person reads it. You give a name and email, and an optional mobile number — leave the number blank if you'd rather we only had your email. It's captured as typed and isn't verified by text message.\n\nYour email is confirmed with a one-time code so replies reach the right person. After you submit you get a reference ID, and you can add to the same report by replying to your verification email.\n\nOnly what you type is sent. Open it from **More → Share Your Experience…**.","answer_html":"

Your submission goes to the team inbox, where a person reads it. You give a name and email, and an optional mobile number — leave the number blank if you'd rather we only had your email. It's captured as typed and isn't verified by text message.

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Your email is confirmed with a one-time code so replies reach the right person. After you submit you get a reference ID, and you can add to the same report by replying to your verification email.

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Only what you type is sent. Open it from More → Share Your Experience….

","answer_text":"Your submission goes to the team inbox, where a person reads it. You give a name and email, and an optional mobile number — leave the number blank if you'd rather we only had your email. It's captured as typed and isn't verified by text message.\n\nYour email is confirmed with a one-time code so replies reach the right person. After you submit you get a reference ID, and you can add to the same report by replying to your verification email.\n\nOnly what you type is sent. Open it from More → Share Your Experience….","tags":["feedback","share your experience","privacy"],"related":[{"id":"privacy-safety.who-sees-my-support-messages","question":"Who sees my support messages, and what's shared with them?","url":"/faq/privacy-safety/who-sees-my-support-messages"},{"id":"privacy-safety.does-storage-studio-sell-my-data","question":"Does Storage Studio sell or share my personal data?","url":"/faq/privacy-safety/does-storage-studio-sell-my-data"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"What happens to the details I enter in Share Your Experience? — Storage Studio FAQ","description":"It goes to the team inbox and is read by a person. You give a name and verified email, plus an optional mobile number you can leave blank. Only what you type into the form is sent.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Privacy & safety","path":"/faq/privacy-safety/"},{"name":"What happens to the details I enter in Share Your Experience?","path":"/faq/privacy-safety/what-happens-to-feedback-i-send"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/privacy-safety/what-happens-to-feedback-i-send","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"What happens to the details I enter in Share Your Experience?","alternateName":["Why does Share Your Experience ask for my phone number?","Is my feedback read by a person?","Do I have to verify my email to send feedback?","storage studio feedback privacy","Where does a bug report go?"],"acceptedAnswer":{"@type":"Answer","text":"Your submission goes to the team inbox, where a person reads it. You give a name and email, and an optional mobile number — leave the number blank if you'd rather we only had your email. It's captured as typed and isn't verified by text message.\n\nYour email is confirmed with a one-time code so replies reach the right person. After you submit you get a reference ID, and you can add to the same report by replying to your verification email.\n\nOnly what you type is sent. Open it from More → Share Your Experience….","url":"https://storagestudio.us/faq/privacy-safety/what-happens-to-feedback-i-send"}}]},"fragment":"
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Privacy & safety · What leaves your Mac

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What happens to the details I enter in Share Your Experience?

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Short answer: It goes to the team inbox and is read by a person. You give a name and verified email, plus an optional mobile number you can leave blank. Only what you type into the form is sent.

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Your submission goes to the team inbox, where a person reads it. You give a name and email, and an optional mobile number — leave the number blank if you'd rather we only had your email. It's captured as typed and isn't verified by text message.

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Your email is confirmed with a one-time code so replies reach the right person. After you submit you get a reference ID, and you can add to the same report by replying to your verification email.

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Only what you type is sent. Open it from More → Share Your Experience….

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Last reviewed

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Related questions

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Also available as Markdown and JSON.

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