{"id":"settings.background-service-row-is-red","url":"/faq/settings/background-service-row-is-red","category":{"id":"settings","title":"Settings & keep-time"},"subcategory":{"id":"services-health","title":"Services and self-healing"},"question":"The Background service row in Settings → Services is red — what do I do?","alt_questions":["storage studio background service stopped","Background service not installed Storage Studio","How do I restart Storage Studio's service?","Restart now button services pane","Service is stopped in Storage Studio"],"short_answer":"Click Restart now on the Background service row — red means it's stopped or not installed, and the button repairs it in place. If it won't stay green, re-run the Setup Wizard from the More menu.","answer_markdown":"Click **Restart now** on that row. Red means the background service is stopped or isn't installed, and the button repairs it in place.\n\nGive it a few seconds; the dot should turn green. If you had stopped the service yourself, this simply starts it again. If it won't stay green, open **More → Re-run Setup Wizard**, which reinstalls the background parts, and then check the row again. For more help, see the [troubleshooting guide](/manual/troubleshooting).","answer_html":"

Click Restart now on that row. Red means the background service is stopped or isn't installed, and the button repairs it in place.

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Give it a few seconds; the dot should turn green. If you had stopped the service yourself, this simply starts it again. If it won't stay green, open More → Re-run Setup Wizard, which reinstalls the background parts, and then check the row again. For more help, see the troubleshooting guide.

","answer_text":"Click Restart now on that row. Red means the background service is stopped or isn't installed, and the button repairs it in place.\n\nGive it a few seconds; the dot should turn green. If you had stopped the service yourself, this simply starts it again. If it won't stay green, open More → Re-run Setup Wizard, which reinstalls the background parts, and then check the row again. For more help, see the troubleshooting guide.","tags":["background service","services","troubleshooting"],"related":[{"id":"getting-started.what-is-the-background-service","question":"What is the background service Storage Studio installs during setup?","url":"/faq/getting-started/what-is-the-background-service"},{"id":"settings.what-do-green-yellow-red-dots-mean-in-services","question":"What do the green, yellow and red dots mean in Settings → Services?","url":"/faq/settings/what-do-green-yellow-red-dots-mean-in-services"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"The Background service row in Settings → Services is red — what do I do? — Storage Studio FAQ","description":"Click Restart now on the Background service row — red means it's stopped or not installed, and the button repairs it in place. If it won't stay green, re-run the Setup Wizard from the More menu.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Settings & keep-time","path":"/faq/settings/"},{"name":"The Background service row in Settings → Services is red — what do I do?","path":"/faq/settings/background-service-row-is-red"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/settings/background-service-row-is-red","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"The Background service row in Settings → Services is red — what do I do?","alternateName":["storage studio background service stopped","Background service not installed Storage Studio","How do I restart Storage Studio's service?","Restart now button services pane","Service is stopped in Storage Studio"],"acceptedAnswer":{"@type":"Answer","text":"Click Restart now on that row. Red means the background service is stopped or isn't installed, and the button repairs it in place.\n\nGive it a few seconds; the dot should turn green. If you had stopped the service yourself, this simply starts it again. If it won't stay green, open More → Re-run Setup Wizard, which reinstalls the background parts, and then check the row again. For more help, see the troubleshooting guide.","url":"https://storagestudio.us/faq/settings/background-service-row-is-red"}}]},"fragment":"
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Settings & keep-time · Services and self-healing

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The Background service row in Settings → Services is red — what do I do?

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Short answer: Click Restart now on the Background service row — red means it's stopped or not installed, and the button repairs it in place. If it won't stay green, re-run the Setup Wizard from the More menu.

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Click Restart now on that row. Red means the background service is stopped or isn't installed, and the button repairs it in place.

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Give it a few seconds; the dot should turn green. If you had stopped the service yourself, this simply starts it again. If it won't stay green, open More → Re-run Setup Wizard, which reinstalls the background parts, and then check the row again. For more help, see the troubleshooting guide.

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