---
id: settings.background-service-row-is-red
url: https://storagestudio.us/faq/settings/background-service-row-is-red
category: "Settings & keep-time"
subcategory: "Services and self-healing"
question: "The Background service row in Settings → Services is red — what do I do?"
alt_questions:
  - "storage studio background service stopped"
  - "Background service not installed Storage Studio"
  - "How do I restart Storage Studio's service?"
  - "Restart now button services pane"
  - "Service is stopped in Storage Studio"
short_answer: "Click Restart now on the Background service row — red means it's stopped or not installed, and the button repairs it in place. If it won't stay green, re-run the Setup Wizard from the More menu."
tags: ["background service", "services", "troubleshooting"]
related: ["https://storagestudio.us/faq/getting-started/what-is-the-background-service", "https://storagestudio.us/faq/settings/what-do-green-yellow-red-dots-mean-in-services"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# The Background service row in Settings → Services is red — what do I do?

Click **Restart now** on that row. Red means the background service is stopped or isn't installed, and the button repairs it in place.

Give it a few seconds; the dot should turn green. If you had stopped the service yourself, this simply starts it again. If it won't stay green, open **More → Re-run Setup Wizard**, which reinstalls the background parts, and then check the row again. For more help, see the [troubleshooting guide](https://storagestudio.us/manual/troubleshooting).