{"id":"settings.cloud-accounts-row-says-no-accounts-connected","url":"/faq/settings/cloud-accounts-row-says-no-accounts-connected","category":{"id":"settings","title":"Settings & keep-time"},"subcategory":{"id":"services-health","title":"Services and self-healing"},"question":"Why does the Cloud accounts row in Services say no accounts are connected?","alt_questions":["Cloud accounts yellow storage studio","No accounts connected Data Transfers","Services says no cloud accounts connected","cloud accounts row empty in Settings"],"short_answer":"You haven't added a cloud account yet. The rest of the app works without one; you only need an account to run cloud transfers. The row turns green once one is connected.","answer_markdown":"Because you haven't added a cloud account yet. That's fine — everything else in Storage Studio works without one; you just can't run cloud transfers until you add an account.\n\nThe row turns green once an account is connected, and shows how many you have. See [cloud accounts](/faq/cloud-accounts/) for how to add one.","answer_html":"

Because you haven't added a cloud account yet. That's fine — everything else in Storage Studio works without one; you just can't run cloud transfers until you add an account.

\n

The row turns green once an account is connected, and shows how many you have. See cloud accounts for how to add one.

","answer_text":"Because you haven't added a cloud account yet. That's fine — everything else in Storage Studio works without one; you just can't run cloud transfers until you add an account.\n\nThe row turns green once an account is connected, and shows how many you have. See cloud accounts for how to add one.","tags":["cloud accounts","services","status"],"related":[{"id":"settings.what-is-the-services-pane","question":"What is the Services section in Storage Studio's Settings?","url":"/faq/settings/what-is-the-services-pane"}],"applies_to":"all","last_reviewed":"2026-10-01","title":"Why does the Cloud accounts row in Services say no accounts are connected? — Storage Studio FAQ","description":"You haven't added a cloud account yet. The rest of the app works without one; you only need an account to run cloud transfers. The row turns green once one is connected.","crumbs":[{"name":"Home","path":"/"},{"name":"FAQ","path":"/faq/"},{"name":"Settings & keep-time","path":"/faq/settings/"},{"name":"Why does the Cloud accounts row in Services say no accounts are connected?","path":"/faq/settings/cloud-accounts-row-says-no-accounts-connected"}],"jsonld":{"@context":"https://schema.org","@type":"FAQPage","url":"https://storagestudio.us/faq/settings/cloud-accounts-row-says-no-accounts-connected","inLanguage":"en","dateModified":"2026-10-01","mainEntity":[{"@type":"Question","name":"Why does the Cloud accounts row in Services say no accounts are connected?","alternateName":["Cloud accounts yellow storage studio","No accounts connected Data Transfers","Services says no cloud accounts connected","cloud accounts row empty in Settings"],"acceptedAnswer":{"@type":"Answer","text":"Because you haven't added a cloud account yet. That's fine — everything else in Storage Studio works without one; you just can't run cloud transfers until you add an account.\n\nThe row turns green once an account is connected, and shows how many you have. See cloud accounts for how to add one.","url":"https://storagestudio.us/faq/settings/cloud-accounts-row-says-no-accounts-connected"}}]},"fragment":"
\n
\n\n\n\n\n
\n
\n

Settings & keep-time · Services and self-healing

\n

Why does the Cloud accounts row in Services say no accounts are connected?

\n

Short answer: You haven't added a cloud account yet. The rest of the app works without one; you only need an account to run cloud transfers. The row turns green once one is connected.

\n

Because you haven't added a cloud account yet. That's fine — everything else in Storage Studio works without one; you just can't run cloud transfers until you add an account.

\n

The row turns green once an account is connected, and shows how many you have. See cloud accounts for how to add one.

\n\n

Last reviewed

\n\n

Related questions

\n

Also available as Markdown and JSON.

\n
"}