---
id: settings.cloud-accounts-row-says-no-accounts-connected
url: https://storagestudio.us/faq/settings/cloud-accounts-row-says-no-accounts-connected
category: "Settings & keep-time"
subcategory: "Services and self-healing"
question: "Why does the Cloud accounts row in Services say no accounts are connected?"
alt_questions:
  - "Cloud accounts yellow storage studio"
  - "No accounts connected Data Transfers"
  - "Services says no cloud accounts connected"
  - "cloud accounts row empty in Settings"
short_answer: "You haven't added a cloud account yet. The rest of the app works without one; you only need an account to run cloud transfers. The row turns green once one is connected."
tags: ["cloud accounts", "services", "status"]
related: ["https://storagestudio.us/faq/settings/what-is-the-services-pane"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# Why does the Cloud accounts row in Services say no accounts are connected?

Because you haven't added a cloud account yet. That's fine — everything else in Storage Studio works without one; you just can't run cloud transfers until you add an account.

The row turns green once an account is connected, and shows how many you have. See [cloud accounts](https://storagestudio.us/faq/cloud-accounts/) for how to add one.