---
id: settings.how-long-are-support-log-bundles-kept
url: https://storagestudio.us/faq/settings/how-long-are-support-log-bundles-kept
category: "Settings & keep-time"
subcategory: "Keep-time and retention"
question: "How long does Storage Studio keep diagnostic logs I send to support?"
alt_questions:
  - "Debug log retention storage studio"
  - "Retained until date log push"
  - "Can I ask support to delete my logs?"
  - "How long are uploaded logs stored?"
short_answer: "Up to 6 months. After an upload you see the date it's retained until; it's used only for your issue and deleted on request. The local copy is cleared once the upload succeeds."
tags: ["support", "logs", "keep time"]
related: ["https://storagestudio.us/faq/settings/what-is-log-push-mode"]
applies_to: "all"
last_reviewed: 2026-10-01
---

# How long does Storage Studio keep diagnostic logs I send to support?

Up to **6 months**. When you push a diagnostic bundle, Storage Studio shows its Log ID, size and the date it's **retained until**. The bundle is used only to investigate the issue you raised, and support deletes it on request.

On your Mac, the local copy is cleared as soon as the upload succeeds. See [what Log Push mode sends](https://storagestudio.us/faq/settings/what-is-log-push-mode).